Conform content to appropriate broadcast standards for domestic & international long form product delivery for Dry Creek, CO and Englewood Cliffs, NJ.Communicate with Programming and Screeners on priority products, such as Topicals and Fast Track items.Present and discuss new workflow ideas with upper management. Project: GMO AutomationCollaborated with GMO Team to build an automated workflow for all GMO products, including DreamWorks episodic shorts and Universal feature films. Inserting dub-cards and language tracks via automation, allowed this process to be eliminated from a manual editor workflow. Testing included quality control on all products and troubleshooting with Engineering on any existing or potential issues, before automation went live. Project: Peacock InternationalWorked with Programming and Edit team to successfully distribute over 10,000 files of content for Peacock International. Tasks included prioritizing product deliveries, while upholding deadlines. Update data in OTTO and Mediator to ensure correct file transcode and delivery. Conduct and delegate any last-minute changes at client’s request before or after delivery. Troubleshoot with Engineering on AVID and Mediator issues. Additional Responsibilities• Submit and track Jira & PST tickets for media restoration, technical issues and other requests.• Good understanding of various video/audio formats. • Good Understanding of Broadcast standards.• Advise colleagues on editing technique and project delivery. • Edit and deliver products remotely using VMware/Teradici systems.• Update SOPs as new rules are introduced, or existing rules are modified.

Worked with Project Manager and Technical Operations to create and improve workflow processes to ensure delivery efficiency.Project: Telestream: File Delivery AutomationCreated Vantage workflow for new client delivery specifications to ensure seamless automation from file export to file packaging. Individual media files went through incremental steps of automation that included transcoding to correct client specs, recognizing and flagging incorrect file specs and proper delivery management.Project: Telestream: Post ProducerIn an effort to automate video compilations, Post Producer was introduced to save on editor costs. Testing included creating templates in XML format to build a compilation which included transitions and graphics. Additional Responsibilities • Communicate with clients and internal personnel regarding specific client needs and project action plans across web, mobile and social media platforms.• Create and modify workflows using Telestream Vantage and Harmonic WFS systems. • Automate API services for Harmonic WFS systems.• Create and modify automated CSV and watch-folder locations.• Test product files and verify formats for client pitches and product deliveries.• Modify XML API files. • Automate all new transcoding workflows for all client specific deliveries.• Modify existing workflows to improve automation efficiency and clean up.• Run scripts for batch file transfers and watch-folder clean up.• Serve as primary contact for maintenance and efficiency of the transcoding and automation workflows.• Create and update SOPs as new procedures are introduced.Good understanding of: - MPEG2, mp4, H264, H265, HLS, AC3, ACC - SD, HD, 4K - Frame Rates (23.98, 25, 29.97, 30, 59.94) - NTSC/PAL - Aspect Ratio - Field Dominance - GOP Structure - Video/Audio bitrate - Transport Streams/ Elementary Streams - CableLabs content specifications - Closed Captioning 608/708 data

Onboard new clients. Maintain, and grow a portfolio of accounts with the intent of ensuring long healthy relationship with new and existing clients.Liaison between client and sales team, ensuring clear communication of product demands. Lead product demos with clients.Provide sales reports to upper management. Represent the Customer Success team in internal discussions related to Product enhancements and releases.Works closely with other departments to identify, recommend, develop, implement, and support cost-effective business solution.Assist with triaging client-reported issues, support ticket creation, and resolution communications to the client.

Generate first-rate client experience to ensure healthy relationship and establish confident client interactions.Project: Metadata ClassificationIn collaboration with the marketing team, content description was introduced to our database, to better classify and describe the content of any given program. This allowed the company to better reach a sustainable audience using tags like: genre, cast, violence or language.Additional Responsibilities• Meet client delivery deadlines. Manage client accounts to ensure client satisfaction and retention.• Communicate with clients and internal personnel regarding specific client needs and project actionplans across web, mobile and social media platforms.• Modify and fine-tune certain delivery procedures to guarantee optimal client experience.• Generate company growth and revenue through client interaction and existing relationships.• Research client and establish specific marketing needs based on target audience and demographic.• Manage & train group of individuals, maintaining standards and ensuring highest product quality.• Approve content and manage quality control on all assets delivered.• Supervise and update all client accounts based on product delivery. • Using KPI reports and dashboards to monitor monthly deliveries and employee workloads.• Effectively manage multiple simultaneous projects with continues changing schedule.• Developing safe workflow practices within internal database to ensure a fail-safe infrastructure.• Working within budget. Present yearly strategic growth plans for various platforms of new media.• Research industry trends, marketing analytics and present developing tools to progress companysuccess.• Responsible for testing new software and coordinating with IT all possible benefits and disadvantagesof software.• Support web group with social media proposals and marketing strategies on OTT platforms.

• Supervise and train new editors.• Tackle special projects and delegate specific assignments.• First point of contact between clients and department heads.• Review and approve content.• Provide delivery support of digital media to internal departments and clients• Drive internal communications to Editing/Production staff regarding changes and additions to XSAN, NLE, workstation functions, and media management initiatives and issues.• Identifying issues and presenting solutions. Communicate with Engineering and IT on all issues and initiatives related to the workstation.

• PC, OSX, NLE (non linear editing) software, File management updates.• Editing source material to broadcast and client standards.• Video/Audio formats • Meeting deadlines and following detailed delivery processes.