Andy Ward Email & Phone Number

Burlington, Ma, Us

Austin, Texas, Us

Austin, Texas, Us

Coordinated with marketing and brand teams to implement brand updates necessary for change in control and legal entity combination. Collaborated with stakeholders, acquisition team and Oracle IT to develop and execute migration plans for websites, marketing automation, demand generation, digital asset management and event management applications. Led security and architecture reviews for current applications and integrations to ensure compliance with Oracle best practices and security standards. Developed strategy for data migration, archival and retention in accordance with regulatory and compliance standards. Integrated legacy Cerner and Oracle marketing automation and lead management applications to provide business continuity through operational integration. Analyzed vendor spend to reduce costs for legacy systems and supported vendor termination activities. Acted as an escalation point for onboarding direct reports into Oracle.

Kansas City, Missouri, Us

Built and managed a team of Project Managers, Product Owners and Software Developers in India and the United States to implement, enhance and support Marketing applications within the Agile framework, including marketing automation, demand generation, cerner.com, digital asset management, event management and data and analytics pipelines. Maintained strategic and technical roadmaps for Marketing applications including Pardot, Salesforce, Aprimo Digital Asset Management, Aprimo Productivity Management, Sitecore Experience Platform and Cvent. Planned and managed the development and delivery of marketing applications, including financial performance and contractual commitments. Developed environment management strategy, change management and control processes, versioning strategy and issue management. Acted as an escalation point for solutions issues and risks and engaged with internal teams to drive and resolve incidents. Managed supplier management activities, including evaluation, onboarding, contracted service support and budgetary reviews, and incident management escalations. Established and communicated objectives and key results for marketing applications to support marketing initiatives and align with larger organizational objectives. Influenced diverse stakeholder groups and drove acceptance of policies, practices and procedures within Marketing and IT. Delivered consistent and timely training, guidance and feedback to encourage success and promote employee growth through regular developmental conversations and identification of developmental opportunities for direct reports.

Kansas City, Missouri, Us

Managed a team of 6-8 remote and on-site designers, project managers, support analysts and engineers to provide system implementation, support, and enhancements to stakeholders. Gathered requirements, define business processes and build design to hand off to engineers for development. Mitigated risks to projects regarding timelines, resources and other barriers to ensure proactive communication to leadership. Drove strategy for system integration including Salesforce, Pardot, BMC Remedy, e-commerce, Clarity PPM, Workday, Microsoft Azure and Oracle Peoplesoft Financials. Led implementation and migration from Microsoft Dynamics to Salesforce CRM. Elevated Cvent event management platform to corporate security standards including role management, single sign-on, multi-factor authentication and PCI compliance documentation. Implemented documentation and security standards including credential management strategy, agile development process requirements, onboarding documentation and work instructions for common tasks. Worked across business, supply chain and IT teams to evaluate vendors and execute contracts. Lead strategy for sales process and system integration for mergers and acquisitions.

Kansas City, Missouri, Us

•Manage a team of 6-8 remote and on-site designers, project managers, support analysts and engineers to provide system implementation, support, and enhancements to stakeholders.•Gather requirements, define business processes and build design to hand off to engineers for development.•Mitigate risks to projects regarding timelines, resources and other barriers to ensure proactive communication to leadership.•Drive strategy for system integration including Salesforce, Pardot, BMC Remedy, ecommerce, Clarity PPM, Workday, Microsoft Azure, and Oracle Peoplesoft Financials.•Lead implementation and migration to from Microsoft Dynamics to Salesforce CRM.•Elevate Cvent event management platform to corporate security standards including role management, single sign-on, multi-factor authentication and PCI compliance documentation.•Implement documentation and security standards including credential management strategy, agile development process requirements, onboarding documentation and work instructions for common tasks.•Work across business, finance and IT teams to evaluate vendors and execute contracts.

Kansas City, Missouri, Us

•Managed a team of 5-7 associates to provide system implementation, support, enhancements and reporting to stakeholders.•Executed CRM business strategy for the Sales Alignment and Marketing organizations including Microsoft Dynamics Events and ClickDimensions.•Recognized as a subject matter expert for Sales Alignment systems, reporting and processes.•Developed a strategy to move 4 distinct data sets to Microsoft Azure to enable deeper analytics using Microsoft PowerBI Premium.•Managed installation and ongoing enhancements of an enterprise Digital Asset Management application.•Managed implementation and day to day operations of two enterprise feedback management systems.•Owned implementation of Cvent event management platform.•Led an initiative developing wiki intranet pages to increase stakeholder interaction and provide thorough and up to date documentation for each of our systems.•Directed the implementation of Remedy and JIRA queues for each of our systems.•Led the technological strategy including technology stack selection and execution for forecast automation.

Kansas City, Missouri, Us

•Worked with stakeholders in the Sales Alignment Organization to move sales events from Siebel Navigator to Microsoft Dynamics.•Provided timely build, execution and reporting for an enterprise wide survey platform, Checkbox Surveys.•Worked with stakeholders to provide relevant and timely reporting solutions for events within Oracle OBIEE.•Worked with stakeholders to move business process tracking from Microsoft Excel to a SQL database to increase collaboration and reportability.

-Work with a team of 3-5 individuals following detailed plans to accurately wire buildings and homes-Diagnose existing problems with faulty wiring or electrical devices -Use quick thinking and problem solving skills to propose solutions to identified problems-Ensure customer satisfaction upon completion of work

-Worked with the Director of Finance on inputting the annual budget-Shadowed various departments within the organization including the Director of Finance, Director of Operations, Controller, Accounts Receivable, Payroll, Customer Claims and Inventory Control-Led a project, including a time study, to adjust allocation bases for applied overhead calculation

-Supervised a group of 5-10 workers making certain projects were completed on time-Delegated daily tasks to roofing crew to ensure accountability for each crew member-Helped perform estimates for insurance purposes-Retrieved supplies needed to finish jobs -Received an offer for further employment over summer break

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (Ba), Accounting And Business/Management