Senior Field Service Engineer
Dc-Group
-Commissioning data center installation of: UPS, Generators, PDUs, STS, power-tie,…-Repaired, serviced, PM ( minor PM and major PM) the following: UPS, DC Plant, Batteries, Rectifier, PDU, VFD,….-UPS: serviced all brand: Liebert, MGE, Exide, APC, Powerware,….-Repaired UPS down to components levels: DC caps, AC caps, Systems PCBs, ….-Installed, serviced, repaired battery’s system: Used Cellcorder / Midtronics to checked batteries___2V,4V,6V,8V,12VDC; Wetcell or VRLA.-Formal report to the customer on the batteries by using Cellorder / Midtronics’s software ( data base, graphic,…); final report on UPS’ for customer: parts upgrade, site upgrade, recommendations: parts replacement, parts repaired, ….-Conducted field problem investigations and prepared reports to Q.A. Engineering and Safety departments.-Provided technical service over the phone to Field Engineer/ Account Manager and customers for set up, repair, installation.