Andy Becker Email & Phone Number
@symetra.com
1 phone found area 800
LinkedIn matched
Who is Andy Becker? Overview
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Andy Becker is listed as Sr. Strategy Planning Analyst at SoFi, a with 5317 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at symetra.com, phone signal with area code 800, and a matched LinkedIn profile for Andy Becker.
Andy Becker previously worked as Lead Business Execution Consultant at Wells Fargo and Workforce Management & Reporting Leader at Symetra. Andy Becker holds Bachelor Of Arts - Ba, Classics from Loyola University Chicago.
Email format at SoFi
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AeroLeads found 1 current-domain work email signal for Andy Becker. Compare company email patterns before reaching out.
About Andy Becker
Contact centers are a riddle comprised of client experience, workload, and labor. I love the challenge of finding solutions that consider dimensions beyond the usual suspects (e.g. 'talk faster'). - Anyone can improve utilization by spreading work indiscriminately across all capable groups. I create solutions that utilize contingent groups without jeopardizing their primary work. - It's easy for workforce management folks to say 'No'. I challenge my teams to find a way to 'Yes' - or at least present reasonable options. - I advocate for clear planning and communication. It's difficult to execute a plan you haven't seen or understand. We maintain transparent planning and reporting that benefits everyone.I'm willing and able to draw on experience across multiple industries, and don't blindly assume a past solution will work again today. My passion for workforce management and contact centers is fueled by creativity and participant leadership.
Listed skills include Workforce Management, Vendor Management, Unified Communications, Forecasting, and 13 others.
Andy Becker's current company
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Andy Becker work experience
A career timeline built from the work history available for this profile.
Lead Business Execution Consultant
Workforce Management & Reporting Leader
Workforce Management Leader
Executive Director Workforce Management - Jpmorgan Wealth Management
• Establish, recruit, and develop the workforce management (WFM) department • Implement standard practices in capacity planning, forecasting, scheduling, real-time control• Launch capacity plan to drive informed staffing decisions through accelerated growth period • Redesign call routing, to optimize resource utilization
Director Operations Planning And Analysis
• Established and led analytics team supporting the Operations organization (1,000 FTE)• Introduced formal hiring plans for rolling 12-month window for all departments and roles • Re-imagined and deployed incentive program focused on end-to-end quality and efficiency• Developed employee scorecards for performance management and incentive tracking purposes
Director Workforce Management
• Led WFM team supporting over 1,500 retail bank contact center agents • Overhauled long-term planning process and model by integrating workload and staffing plan• Coordinated closure of legacy location - redistributed work to 3 other locations
Director Workforce Management & Unified Communications
• Improved existing WFM processes and expanded services to improve resource utilization • Provided WFM services to over 2,000 FTE. • Evolved services to support and enable Lean transformation.• Optimized call routing to improve utilization of specialty groups, resulting in $2.5 million savings
Senior Manager Workforce Management
• Supported mortgage servicing, default, and originations (2,000+ FTE in 14+ domestic / int'l sites)• Managed capacity planning, scheduling, forecasting, real-time function, reporting, and call routing• Led over 40 workforce management professionals across 9 sites
Colleagues at SoFi
Other employees you can reach at sofi.com. View company contacts for 5317 employees →
Svetlana Komarovsky
Colleague at SofiAllen, Texas, United States
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BK
Bharadwaj Kuruba Bulley
Colleague at SofiHalethorpe, Maryland, United States
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LH
Lin-Hsiu Huang
Colleague at SofiSeattle, Washington, United States
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TF
Tristan Fry
Colleague at SofiKeller, Texas, United States
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CH
Casey Henderson
Colleague at SofiSalt Lake City Metropolitan Area, United States
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CB
Ciara Berry
Colleague at SofiAlameda, California, United States
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SL
Scott Lamb
Colleague at SofiJacksonville, Florida, United States
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SY
Saicharanreddy Yatharla
Colleague at SofiUnited States
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AS
Ashish Sharma
Colleague at SofiSan Francisco Bay Area, United States
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MF
Mckenna Frandsen
Colleague at SofiUnited States
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Andy Becker education
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Loyola University Chicago
Frequently asked questions about Andy Becker
Quick answers generated from the profile data available on this page.
What company does Andy Becker work for?
Andy Becker works for SoFi.
What is Andy Becker's role at SoFi?
Andy Becker is listed as Sr. Strategy Planning Analyst at SoFi.
What is Andy Becker's email address?
AeroLeads has found 1 work email signal at @symetra.com for Andy Becker at SoFi.
What is Andy Becker's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Andy Becker at SoFi.
Where is Andy Becker based?
Andy Becker is based in Dallas-Fort Worth Metroplex, United States while working with SoFi.
What companies has Andy Becker worked for?
Andy Becker has worked for Sofi, Wells Fargo, Symetra, Spotify, and Jpmorgan Chase & Co..
Who are Andy Becker's colleagues at SoFi?
Andy Becker's colleagues at SoFi include Svetlana Komarovsky, Bharadwaj Kuruba Bulley, Lin-Hsiu Huang, Tristan Fry, and Casey Henderson.
How can I contact Andy Becker?
You can use AeroLeads to view verified contact signals for Andy Becker at SoFi, including work email, phone, and LinkedIn data when available.
What schools did Andy Becker attend?
Andy Becker holds Bachelor Of Arts - Ba, Classics from Loyola University Chicago.
What skills is Andy Becker known for?
Andy Becker is listed with skills including Workforce Management, Vendor Management, Unified Communications, Forecasting, Financial Modeling, Call Center, Business Analytics, and Call Centers.
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