I may be the managing director of Print on Demand but I’ve never lost my passion for being on the ‘shop floor’. My approach is completely hands-on and I’m always looking for ways to improve our processes, innovate and to be the best we can. I am proud to have never said ‘no, it can’t be done’ to a customer. There is always a way and I – along with my dedicated team – won’t stop until we find the perfect solution. The adoption of the very latest digital technology has enabled us to show dramatic improvements in turnaround times, quality for ‘book of one’ print runs and the ability to create bespoke processes.Specialties: Enthusiasm for manufacturing best practice. Most recently, we have adopted processes drawn from production models within the Japanese and US car industries. This has been a pioneering approach to print on demand but with highly successful results.