Customer Experience Specialist
Current
May 2021 - Present
AeroLeads people directory · profile
Andy Dickson Email & Phone Number
Customer Experience Specialist at Three UK
at
Three UK
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Experience Specialist at Three UK
Location
Glasgow, Scotland, United Kingdom
Company size
Who is Andy Dickson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Andy Dickson is listed as Customer Experience Specialist at Three UK at Three UK, a company with 5426 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andy Dickson.
Andy Dickson previously worked as Customer Experience Specialist at Three Uk and Project Manager | Change Manager | Delivery Manager | Go To Market at Seeking New Opportunities. Andy Dickson holds Highers And Advanced Highers from St Josephs Academy, Kilmarnock.
Company email context
Email format at Three UK
This section adds company-level context without repeating Andy Dickson's masked contact details.
Three UK
Review company-level records connected to Andy Dickson before choosing the right outreach path.
Profile bio
About Andy Dickson
Project, Change and Delivery professional with over 12 years of experience in the Telecommunications industry for Sky, Vodafone and Three leading project delivery, continuous improvement, change management, Customer Experience, People Experience and Go to Market activity. Proven track record in problem solving and continuous improvement project delivery. Extensive experience in managing large scale people and customer projects across Finance, Customer, Online and HR functions. Areas of expertise include; Customer Experience improvements, Journey Mapping & Design, Insight and Analytics, Continuous Improvement and Omni-channel Design and Delivery
Listed skills include Leadership, Customer Experience, Insight, Service Design, and 37 others.
Current workplace
Andy Dickson's current company
Company context helps verify the profile and gives searchers a useful next step.
Three Uk
6 roles
Andy Dickson work experience
A career timeline built from the work history available for this profile.
Project Manager | Change Manager | Delivery Manager | Go To Market
Seeking New Opportunities
I am looking for a Project, Change, Delivery or Customer/People Experience role where I will be able to utilise my experience of successfully delivering change in Customer, Commercial and People functions. Prior experience working in large-scale change in the telecommunications industry including Legal and Regulatory change, product launches, Continuous.
Sep 2020 - May 2021
People Experience Consultant
- I was part of the People Experience Team that supported Three's brand strategy by designing and delivering consistent employee support solutions. Responsible for working collaboratively with multiple teams across the.
- Designed, delivered and maintained employee experience journey maps for key Transformation projects including TUPE and Redundancy
- Led on… Show more I was part of the People Experience Team that supported Three's brand strategy by designing and delivering consistent employee support solutions. Responsible for working collaboratively with multiple.
- Led on the design of a new Flexible Working project to deliver core hours to the business
- Conducted one-to-one interviews with senior leadership to discuss current and future needs for Leadership coaching, creating a persona and insight pack to use for the tender process
- Consulted on People Experience on the COVID response group, acting as the voice of our people to support and deliver changes that needed to be implemented in advance of lockdown, furlough and the recovery journey Show.
Apr 2019 - Sep 2020
Customer Service Designer
In my time with the CSD team, I was responsible for supporting Three's brand strategy by designing and delivering consistent, multi-channel customer support solutions. I was accountable for working collaboratively with multiple teams and stakeholders across the business, to design and develop solutions which delivered customer satisfaction, positive brand.
Apr 2014 - Apr 2019
Change Manager
Accountable for delivering concurrent projects across Customer, Online and Commercial departments from running design thinking workshops, drafting journeys and building delivery plans through to managing the end-to-end project, implementation and support stages of the initiatives.
May 2013 - Apr 2014
Process Specialist
In my role as Process and Policy Improvement Specialist with Three I was accountable for analysing payment trends and insight to deliver financial, experiential and commercial improvements across the payments and fraud department.
Mar 2011 - May 2013
Team & coworkers
Colleagues at Three UK
Other employees you can reach at three.co.uk. View company contacts for 5426 employees →
IT
Irene T.
Colleague at Three Uk
Glasgow, Scotland, United Kingdom, United Kingdom
View →
马
马家堡
Colleague at Three Uk
Henan, China, China
View →
EF
Emanuele Falco
Colleague at Three Uk
Crotone, Calabria, Italy, Italy
View →
吳
吳嘉健
Colleague at Three Uk
Guangzhou, Guangdong, China, China
View →
VV
Valerio Ventura
Colleague at Three Uk
Rome, Latium, Italy, Italy
View →
GF
Goldda Fernandes
Colleague at Three Uk
Mumbai, Maharashtra, India, India
View →
BN
Backup Napster
Colleague at Three Uk
Pune, Maharashtra, India, India
View →
RS
Robert Sheerin
Colleague at Three Uk
Ireland, Ireland
View →
LG
Lewis Griffiths
Colleague at Three Uk
Greater Cardiff Area, United Kingdom
View →
DH
Dolan Hartley
Colleague at Three Uk
Houston, Texas, United States, United States
View →
Irene T.
Colleague at Three Uk
Glasgow, Scotland, United Kingdom, United Kingdom
View →
马
马家堡
Colleague at Three Uk
Henan, China, China
View →
EF
Emanuele Falco
Colleague at Three Uk
Crotone, Calabria, Italy, Italy
View →
吳
吳嘉健
Colleague at Three Uk
Guangzhou, Guangdong, China, China
View →
VV
Valerio Ventura
Colleague at Three Uk
Rome, Latium, Italy, Italy
View →
GF
Goldda Fernandes
Colleague at Three Uk
Mumbai, Maharashtra, India, India
View →
BN
Backup Napster
Colleague at Three Uk
Pune, Maharashtra, India, India
View →
RS
Robert Sheerin
Colleague at Three Uk
Ireland, Ireland
View →
LG
Lewis Griffiths
Colleague at Three Uk
Greater Cardiff Area, United Kingdom
View →
DH
Dolan Hartley
Colleague at Three Uk
Houston, Texas, United States, United States
View →
1 education record
Andy Dickson education
-
St Josephs Academy, Kilmarnock
FAQ
Frequently asked questions about Andy Dickson
Quick answers generated from the profile data available on this page.
What company does Andy Dickson work for?
Andy Dickson works for Three UK.
What is Andy Dickson's role at Three UK?
Andy Dickson is listed as Customer Experience Specialist at Three UK at Three UK.
Where is Andy Dickson based?
Andy Dickson is based in Glasgow, Scotland, United Kingdom while working with Three UK.
What companies has Andy Dickson worked for?
Andy Dickson has worked for Three Uk, Seeking New Opportunities, and Three..
Who are Andy Dickson's colleagues at Three UK?
Andy Dickson's colleagues at Three UK include Irene T., 马家堡, Emanuele Falco, 吳嘉健, and Valerio Ventura.
How can I contact Andy Dickson?
You can use AeroLeads to view verified contact signals for Andy Dickson at Three UK, including work email, phone, and LinkedIn data when available.
What schools did Andy Dickson attend?
Andy Dickson holds Highers And Advanced Highers from St Josephs Academy, Kilmarnock.
What skills is Andy Dickson known for?
Andy Dickson is listed with skills including Leadership, Customer Experience, Insight, Service Design, Business Transformation, Employee Engagement, Microsoft Powerpoint, and Customer Satisfaction.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Andy Dickson you were looking for.
View similar profiles
