Andy Gonzalez Email & Phone Number

Fort Lauderdale, FL, US

Redmond, Washington, US

Redmond, Washington, US

• Responsible for a division-wide program for 13K customer facing sales professionals and field engineers to promote skilling, accreditation, and increase revenue to Microsoft.
• Managed a group of senior managers, directors, and vendors in planning, designing, and developing a program aligned to value based skilling gaps.
• Defined a framework for rigid/structured program management process through Azure DevOps (line-of-sight) for a time sensitive/mission critical program.
• Produced PowerBI analytics for identifying top value opportunities, forecasting outcomes, and performance.
• Budget Management, SOW, financials.

Redmond, Washington, US

• Enabled Microsoft partners to meet strategic learning goals. Responsible for creating a scalable and standard model for the delivery of 15 Microsoft Cloud Weeks in FY22 H2 to train 800K professionals, upskill 40K sales.
• Direct management of key partners (KPMG, DXC, PwC, Deloitte) through focused and multi-partner engagements.
• Direct Manager of 5 Program Managers.
• Focused on delivering maximum value by identifying the best opportunities through targeted offerings and driving demand generation into Developer, IT Pro, and Sales organizations.
• Global by default.

Redmond, Washington, US

• Led a high performing team of talented Instructional Designers, Project Managers, and an Operations team, responsible for the design, development, and execution of a 12-month onboarding program for Microsoft Customer.
• Created role-based Personas for Customer Engineers in 7 technical solution areas.
• Developed learning objectives through storyboarding and brainstorming sessions.
• Created PowerBI Dashboards, Analytics, and Sentiment using AI to measure the success of the program. Accelerated the onboarding process and upskilled field engineers at 50% capacity in 90 days, fully dispatched and.

Redmond, Washington, US

• Orchestrated the planning and execution of Microsoft’s large-scale pilot Academic Engagement Program, developing a zero-cost, turnkey University learning program based on the Microsoft Learn platform, scaling it into.
• Engineered a self-serving online community, validating international user experience, and allowing releases of Visual Studio Code into 17 languages. Crowdsourced feedback in all 17 languages to improve software quality.

Redmond, Washington, US

• Managed MSDN.com and Technet.com web sites for 19 international markets.
• Oversaw the MSDN.com redesign for 19 countries from strategic planning to tactical completion, through content roadmaps, business plans, and site marketing roadmaps. Boosted content consumption and assets by 40% and.
• Eliminated >100 redundant sites to focus content and traffic on MSDN and TechNet.
• Engineered location-aware technology to reduce the creation/publishing of content by 40%.

Redmond, Washington, US

• Organized competitive market analysis and influenced product units to release multiple international features.
• Collaborated with 50 high-profile international customers to gather requirements for product features; authored functional specs for special characters, Unicode support, calendars, and Bi-Di support.

Redmond, Washington, US

Distilled customer, competitor, and market insights into successful strategies; drove customer requirements and developed successful solutions and experiences for product features and fixes.

Redmond, Washington, US

Provided product, program, and project management leadership to teams, gathering requirements, developing specifications and metrics, and analyzing data to drive improvements. Signed off on the international versions of Visual Studio.