Andy Gonzalez Email and Phone Number
Andy Gonzalez personal email
- Valid
CORE PRINCIPLESPassionate about global customer success. Process minded and data driven leader. Technical by default. Focused on win-win scenarios aligned to clear goals. I lead by example, paying attention to detail and completeness. I earn trust and give trust.DIFFERENTIATORS* I take pride in my work* I deliver results. I nail the fundamentals, then I dive deep* I adapt quickly to changing priorities in fast-paced, dynamic environments* I create standards, I stay away from niche solutionsSPECIALTIES* Planning & execution of scalable solutions* Highly technical in Cloud Computing and Developer Tools* Building Power BI Dashboards and Analytics* Agile Certified Scrum MasterBIOI am a proven Technical Senior Program Manager with an accomplished track record in major software, documentation, and corporate Websites for multiple international markets. My accomplishments include the end-to-end work on versions of Visual Studio, Developer Tools, SQL Server, and Windows products. I worked on the design and development of Microsoft largest customer-facing websites, including MSDN, TechNet, and VisualStudio.com. I thrive on my ability to develop and lead high-performing teams, fostering inclusive and collaborative environments. I communicate with and influence key stakeholders at all levels, conceptualizing complex ideas in a clear and effective manner. I have a strong ability to think holistically and strategically to solve complex problems and create impactful solutions.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
- Company phone:
- 0124 415 8000
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Senior Program Manager, Customer Experience And Success, McapsMicrosoftFort Lauderdale, Fl, Us
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Senior Program Manager, Azure Infractructure Business StrategyMicrosoft Jan 2024 - PresentRedmond, Washington, Us
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Senior Program Manager Pmo Lead, Customer Success, Microsoft CorporationMicrosoft Mar 2022 - May 2023Redmond, Washington, Us• Responsible for a division-wide program for 13K customer facing sales professionals and field engineers to promote skilling, accreditation, and increase revenue to Microsoft.• Managed a group of senior managers, directors, and vendors in planning, designing, and developing a program aligned to value based skilling gaps.• Defined a framework for rigid/structured program management process through Azure DevOps (line-of-sight) for a time sensitive/mission critical program. • Produced PowerBI analytics for identifying top value opportunities, forecasting outcomes, and performance.• Budget Management, SOW, financials.
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Microsoft Corporation - Senior Program Manager Lead, Global Partner SolutionsMicrosoft Nov 2021 - Mar 2022Redmond, Washington, Us• Enabled Microsoft partners to meet strategic learning goals. Responsible for creating a scalable and standard model for the delivery of 15 Microsoft Cloud Weeks in FY22 H2 to train 800K professionals, upskill 40K sales specialist, and deliver 100K certifications across solutions areas. • Direct management of key partners (KPMG, DXC, PwC, Deloitte) through focused and multi-partner engagements.• Direct Manager of 5 Program Managers. • Focused on delivering maximum value by identifying the best opportunities through targeted offerings and driving demand generation into Developer, IT Pro, and Sales organizations.• Global by default.
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Microsoft Corporation - Senior Program Manager, Worldwide LearningMicrosoft Apr 2021 - Nov 2021Redmond, Washington, UsLed a high performing team of talented Instructional Designers, Project Managers, and an Operations team, responsible for the design, development, and execution of a 12-month onboarding program for Microsoft Customer Engineers (CE). • Created role-based Personas for Customer Engineers in 7 technical solution areas.• Developed learning objectives through storyboarding and brainstorming sessions.• Created PowerBI Dashboards, Analytics, and Sentiment using AI to measure the success of the program. Accelerated the onboarding process and upskilled field engineers at 50% capacity in 90 days, fully dispatched and delivering at 6 months, and self-sufficient at 12 months, through the enhancement of professional skills, technical expertise, and business acumen.
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Microsoft Corporation - Americas Senior Program Manager, Microsoft Cloud & Ai - Developer RelationsMicrosoft Nov 2014 - Jan 2020Redmond, Washington, Us• Orchestrated the planning and execution of Microsoft’s large-scale pilot Academic Engagement Program, developing a zero-cost, turnkey University learning program based on the Microsoft Learn platform, scaling it into mayor markets worldwide.• Engineered a self-serving online community, validating international user experience, and allowing releases of Visual Studio Code into 17 languages. Crowdsourced feedback in all 17 languages to improve software quality in VS Code, SQL Server, and Visual Studio.
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Microsoft Corporation - Americas Senior Site Manager, Azure Platform ExperiencesMicrosoft Apr 2011 - Apr 2015Redmond, Washington, UsManaged MSDN.com and Technet.com web sites for 19 international markets. • Oversaw the MSDN.com redesign for 19 countries from strategic planning to tactical completion, through content roadmaps, business plans, and site marketing roadmaps. Boosted content consumption and assets by 40% and increased traffic and customer satisfaction by 10%. • Eliminated >100 redundant sites to focus content and traffic on MSDN and TechNet. • Engineered location-aware technology to reduce the creation/publishing of content by 40%.
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Microsoft Corporation - Globalization Program Manager, Developer DivisionMicrosoft Apr 2008 - Apr 2011Redmond, Washington, Us• Organized competitive market analysis and influenced product units to release multiple international features.• Collaborated with 50 high-profile international customers to gather requirements for product features; authored functional specs for special characters, Unicode support, calendars, and Bi-Di support.
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Microsoft Corporation - International Program Manager, Server & Tools BusinessMicrosoft Apr 2004 - Apr 2008Redmond, Washington, UsDistilled customer, competitor, and market insights into successful strategies; drove customer requirements and developed successful solutions and experiences for product features and fixes.
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Microsoft Corporation - Program Manager, Server & Tools BusinessMicrosoft Apr 2000 - Apr 2004Redmond, Washington, UsProvided product, program, and project management leadership to teams, gathering requirements, developing specifications and metrics, and analyzing data to drive improvements. Signed off on the international versions of Visual Studio.
Andy Gonzalez Skills
Andy Gonzalez Education Details
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Florida International UniversityComputer Science
Frequently Asked Questions about Andy Gonzalez
What company does Andy Gonzalez work for?
Andy Gonzalez works for Microsoft
What is Andy Gonzalez's role at the current company?
Andy Gonzalez's current role is Senior Program Manager, Customer Experience and Success, MCAPS.
What is Andy Gonzalez's email address?
Andy Gonzalez's email address is an****@****ive.com
What schools did Andy Gonzalez attend?
Andy Gonzalez attended Florida International University.
What skills is Andy Gonzalez known for?
Andy Gonzalez has skills like Program Management, Software Development, Engineering, Project Planning, Agile Methodologies, Requirements Analysis, Product Planning, Ux, Business Intelligence, Strategy Execution, Competitive Analysis, Mentoring.
Who are Andy Gonzalez's colleagues?
Andy Gonzalez's colleagues are Maria Hantes, Na Tu, Jacob Lorch, Mubarak Alnuaimi, Marcel Marcel, Yusof Samsudin, Linda Msibi.
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