Andy Hart - Account Director at the Planova, leading designer, manufacturer and supplier of innovative display solutions in the UK. Delivering exceptional customer service over 20 years, building a worldwide reputation for providing high quality products and developing market leading sustainable products.Driven by all things Retail and the opportunity to do things differently that will delight customers.I'm a driven, commercial, strategic and entrepreneurial Retail and Sales Manager, having achieved a consistent high level of success in a variety of senior roles.A wide and varied background gained in b2b Sales and retail including store management, stock control, buying, merchandising, marketing, and new / refits store development, with a history of successful delivery of objectives.A Proven track record of increasing Sales, delivering results on time and above budget forecasts.Outstanding interpersonal, managerial and leadership skills together with a strong recognition of individual’s abilities and personalities.Entrepeneurial in outlook and method while keeping a clear eye on delivering an outstanding result for the customer.An excellent communicator with well developed management skills extensive business development and retail/commercial project leadership. Commercially astute with good contract and negotiation skills.Specialties:Increasing Sales and R.O.I.Strategy creation and delivery.Retail formats,Store layout and design.Increasing bottom line profitability while delivering a Customer focussed proposition.Delivering an outstanding level of customer satisfaction.Creating strong relationships.Positive Negotiation outcomes.