Heading up the practice for the UK's leading On-Demand testing service responsible for everything including P&L, Strategy, Planning, Execution and Business Development. Providing extensive Mobile and Cross Browser test planning and execution.

Responsible for the management and engagement of Centre4 Testing’s Cloud Testers team and direct liaison with our clients throughout the testing lifecycle, To ensure projects are delivered smoothly and on schedule.Other responsibilities include:• Test Scoping and Design (Planning, Test Case Development and Scripting)• Coverage Assessment (Browsers, OS, Devices)• Test and QA Requirement Evaluation, Team Selection• On-demand Test and Account Management Support throughout the project lifecycle• Test Execution and Defect management reporting• Setup of private client dashboards so clients can monitor the test cycle in real-time using Jira• Test Results Delivery, Reporting, Analysis• Client Feedback Assessment, Project Handover• Project Scoping and Pricing• Cloud Testers Marketing• Management of Cloud Testers apprenticeship scheme and training programmes.

• Responsible for end to end testing of new enhancements to the 'Travelink' (back end) reservations system• Complete website front end functional testing, comparing various browsers including mobile browsers• Develop test plans and record test results for all enhancement testing• Direct liaison between Thomas Cook and our Third Party Suppliers (Comtec for Travelink and Multicom for Websites)• I deputise for the Release Manager in managing the delivery of new enhancements to our systems from delivery into our UAT environment until Go Live • Daily use of MS Sharepoint for logging/ tracking issues raised during testing• Main liaison between our department and Accenture in assisting the smooth transition to a new network (ongoing)

• Assisting in the general day to day running of the branch• Development of staff, for example running weekly training sessions, conducting staff 1 to 1's• Organising the rota for the following month• Responsible for doing weekly audit spot checks for the foreign exchange bureau• Making sure all system errors are recorded and reported to the relevant departments at head office• Co-ordinator for the London and South region for ancillary sales• Assistant Cruise Co-ordinator for the London and South region• First point of contact for the Regional Sales Manager when requiring to cover another branch in an emergency

• Managing the online content for the website making sure all correct and current prices, pictures and descriptions display• Designing with the use of Photoshop and Quark (all self-taught) posters, leaflets, magazine articles to the clients remit and making sure they are of high standard before going to print, some of which even made it to national press• Design and assist in the building of a website for a new area the company was looking at expanding into • Designing flash orientated banners with SwiSH software (all self-taught) for websites• Liaising with the print operators making sure final output is as per original design

KUONI Travel Ltd Sep 2007 – Dec 2008I.T Development and Testing Co-ordinator • Responsible for end to end testing of new enhancements to the Kuoni In-house reservations system (IBM AS400) • Liaising between the business units and the software development team to make sure all aspects of the specification are met.• Develop test plans and record test results for all enhancement testing• Creation of user documentation for system enhancements.• Complete website front end functional testing, comparing various browsers• Regular use of Galileo – Focalpoint - checking fares, availability and schedules• Provide 2nd Line support for any issues on the AS400 system, • Covering IT Helpdesk 1st Line support calls during peak periods and absence