Looking for a Product, Solutions or Delivery role in a scaling technology business, where my expertise in driving supportable growth through the design and delivery of winning software solutions can have an impact. Multi-skilled generalist and leader, with experience of supporting a business at all points on the journey from seeded start-up through to acquisition and integration into a global enterprise.

Bespoke role, designed to address specific business challenges preventing further scale of a business line. Role combined Solutions Consulting, Product Management of client facing elements built in the configuration layer of the tech, and Project Management of client software implementations. Part of the leadership group of the delivery function.• Led cross-functional workstreams and designed a roadmap of productisation, standardisation and process optimisation with the goal of… Show more Bespoke role, designed to address specific business challenges preventing further scale of a business line. Role combined Solutions Consulting, Product Management of client facing elements built in the configuration layer of the tech, and Project Management of client software implementations. Part of the leadership group of the delivery function.• Led cross-functional workstreams and designed a roadmap of productisation, standardisation and process optimisation with the goal of achieving scalable growth. • Synthesised quantitative and qualitative data with business goals to define and manage a backlog of updates, ensuring continuous improvement of the product and increased value for clients.• Partnered with Sales and Client Success teams to deliver pre and post sales consultancy and managed client software delivery projects.• Created repeatable processes, playbooks and instilled Agile ways of working.• Leveraged insight gathered through workshops and discovery sessions to develop solutions that successfully delivered desired business outcomes.Key Achievements------------------• Delivered Product Market Fit and scalable growth; business line saw an increase in its client base of 200%, alongside a reduction in client onboarding times by 50% and setup quality issues by in excess of 90%. Reduced the number of support requests and enabled development of repeatable processes within support functions.• Pioneered a standardised approach to digital production crew hiring; wide adoption led to a meaningful impact in the UK TV industry and led to 0% client churn in our target market.• Designed tailored solutions that drove sales to - drove delivery projects for - strategically important enterprise level film and TV studios. Show less

** POP (We Got POP Ltd.) was acquired by Entertainment Partners in March 2020 **Role focused on enabling the business line to operate at greater scale, both in the current target market, and by expanding into new territories and segments.• Oversaw programmes of discovery to gain understanding requirements and pain points of prospects in new segments and territories. • Undertook gap analyses and defined roadmaps to facilitate business expansion into these new… Show more ** POP (We Got POP Ltd.) was acquired by Entertainment Partners in March 2020 **Role focused on enabling the business line to operate at greater scale, both in the current target market, and by expanding into new territories and segments.• Oversaw programmes of discovery to gain understanding requirements and pain points of prospects in new segments and territories. • Undertook gap analyses and defined roadmaps to facilitate business expansion into these new markets.• Worked with designers and engineers, writing specifications and tickets, to enable feature builds.Key Achievements------------------• Developed a feature that automated the client setup process that reduced setup time for client setups from 2.25 hours to 1 hour (55% effort reduction).• Enabled onboarding of 4 new beta clients across new segments and territories. Show less

• Drove the development cycle of B2B SaaS and D2C products, employing Agile methodologies. • Defined a roadmap to deliver product strategy and partnered with design and engineering, creating specifications and tickets, to drive activity during sprints.• Analysed quantitative and qualitative data to inform decision making and prioritisation.• Utilised prototypes and mock-ups and ran tests to validate assumptions. Key Achievements------------------•… Show more • Drove the development cycle of B2B SaaS and D2C products, employing Agile methodologies. • Defined a roadmap to deliver product strategy and partnered with design and engineering, creating specifications and tickets, to drive activity during sprints.• Analysed quantitative and qualitative data to inform decision making and prioritisation.• Utilised prototypes and mock-ups and ran tests to validate assumptions. Key Achievements------------------• Delivered a groundbreaking “Timesheets” solution for capturing hours worked by film and TV crew and calculate gross overtime payments based on a complex union agreement, bridging gap between Workforce Management Software and payroll service. Now the pre-eminent timesheets product in the UK High-end TV space.• Led development of the "Crew Portal," a new B2B/D2C business line, with the goal of being a LinkedIn for film. Subscription service for freelance crew, including MVP job marketplace and an industry insights noticeboard. Show less

Leadership position, heading up the launch of FilmTech start-up We Got POP's new business line; film and TV Workforce Management Software. • Defined and executed sales, marketing and support strategies and managed team delivering service. Key Achievements------------------• Successful soft launch of “Production Portal” to the UK film and TV market. Laid foundations for full product launch, post investment round. Currently the market leading WMS platform in UK High-end TV.

Multi-faceted role in a technology start-up, combining sales, support, marketing and product. Key Achievements------------------• Played a central role in POP’s pivot to B2B SaaS model, with the launch of the Casting Portal, which revolutionised the UK extras casting industry and is now the most used extras casting technology globally.