Andy Krall Email & Phone Number

Denver, Co, Us

Highlands Ranch, Colorado, Us

Muncie, In, Us

Directed Payment Product Engineering reporting to the CTO. Team comprised of managers and engineers across the SDLC. • Restructured existing Engineering team with well-defined roles and responsibilities and renewed culture of excellence. • Implemented a new Payments Processor Gateway and value-added-service providers; executed and defined REST API product strategy. • Finalized merger integration of an acquired Payments Service Provider (PSP) operating as a “Payment Facilitator”.• Navigated organization through PCI Compliance recertification process under new business entity. • Collaborated with leadership and product teams to devise the 2022 engineering roadmap, delivery strategy and go-to-market plan. • Created and launched Data Analytics team focused on providing performance data and business intelligence using emerging technologies such as Snowflake with Matillion, enabling increase profitability through refined analytics. • Contributed expertise to research and identify new payments processor solution. Assisted in the RFP process and evaluated responses from several finalists - analyzing all technical integration efforts and costs to ensure optimal solution for organizational needs. • Supported and led off-shore relationship with a new vendor creating a highly efficient hybrid and operating model• Revamped DevOps and support model strategically implementing standardized automation solutions for scalability, advanced security and long-term sustainability; utilizing Datadog and standardized applications on AWS.

Cincinnati, Ohio, Us

Engaged to drive digital transformation. Led geographically distributed teams of Integrated Payments (IP) engineers across multiple product lines, served as primary point-of-contact for product teams to align and prioritize strategic imperatives. Sustained role throughout multiple acquisitions.• Led Product Engineering teams, conduct digital transformation, build leaders through hiring and development• Created teams of systems thinkers that transcended IT/Engineering and aligned toward value-added delivery• Introduced API-based architecture to decrease complexity and cycle time for partner and Merchant integrations• Created cloud presence to speed delivery of POS features to Merchant partners• Added test data management, automation and service virtualization practices to reduce cycle times and decrease costs • Drove Agile transformation to include IT and engaged business partners•Transformed the app delivery function to incorporate principles of Continuous Delivery• Coached and mentored teammates across Engineering and business organizations – driving collaboration over distrust and dysfunction• Strategic leadership resulted in product launches directly supporting a 25% growth in top line revenue for the PayFac business division

Principal and founder of a Technical and Management consulting firm providing strategic transformation, advisory and program leadership support to senior technology and business executives.

Denver, Co, Us

Directed the implementation of cutting-edge product solutions in a division that generated $350+MM in annual revenues. Oversaw a multi-site, global team of more than 150 software engineers. Created and led a team of solution architects. Managed a $15MM+ IT engineering budget. Drove strategy and architecture for all front-end and back-office systems. • Reduced overall Software Development Life Cycle (SDLC) costs 20+% and reduced cycle times from 12 weeks to 4 by improving DevOps and increasing automated testing. • Managed an Oracle-based global warehouse that enabled executives to see transactions in near real time. Designed and implemented a Master Data Management (MDM) strategy across the Business Solutions division.• Significantly increased the investment and focus on automated testing, subsequently increasing test coverage by over 50% and decreased labor 45%, resulting in a significant return on investment and decreased testing cycles times.• Delivered a customer management system (Salesforce) that included measurements, execution processes that delivered improved customer insights and targeting identified higher potential prospects, enabled faster conversions across all regions, increased overall marketing Return on Investment (ROI), and increased customer retention by 25%.

After Western Union’s acquisition of Custom House, promoted to Custom House’s Vancouver-based executive management team. Led all product development and engineering resources in support of Custom House’s full suite of online, mobile, treasury, and payment processing systems. • Collaborated with senior department heads to determine new product and expansion strategies leading to a 15+% increase in annual revenue. • Oversaw a $20MM technology services budget while achieving strategic objectives with cost-effective solutions as a trusted business partner.• Designed and implemented a company-first Agile SDLC that cut time to market by 6 weeks. • Saved over $1MM per year by developing an effective vendor management strategy that aligned cost model with skill needs, utilized "right shore" model, and enacted structured service agreements.• Decreased IT budget by 10% in first 12 months post-acquisition and reduced it an additional 12% in year two.

Denver, Co, Us

Oversaw innovative teams of application architects and development managers in the design, development, and delivery of complex software solutions. Partnered with senior management to define and implement technology strategies. • Delivered quality solutions on time and within budget that resolved complex business issues.• Decreased operating expenses more than 25% and increased productivity 30% by restructuring the Retail Money Order, Convenience Pay, and Universal Card product support and development teams. • Slashed operational run rate 38% by developing an application modernization strategy for the Retail Money Order, Convenience Pay, and Universal Card platforms.

Brookfield, Wisc., Us

Directed cross-functional Emerging Technologies development teams that delivered a wide range of complex software solutions to solve multifaceted business problems. Developed technology strategy in partnership with senior management.• Architected and integrated major system enhancements, including ACH and international currency conversion.• Developed a billing system to support $25 in annual revenue processed by Value Link, LLC. • Reduced annual application support cost of BidPay.com more than 55% while simultaneously increasing site availability to more than 99.9%.• Uncovered $750KK in accounting errors on behalf of Value Link, slashed billing cycle times from several days to minutes, and dramatically increased overall accuracy.• Enabled Integrated Payment Services (IPS) to save $375KK per year through headcount reductions by upgrading OfficialCheck.com from a basic site to a robust suite of applications to meet customer needs with a site availability of more than 99.7%.

Brookfield, Wisc., Us

Hired, after FirstData acquired BidPay, to direct Web-based eComm initiatives, manage development resources, and oversee project activities. Led technical teams in the execution of complex, large-scale projects. • Delivered cost-effective client solutions by utilizing an Agile Rapid Application Development (RAD) software development approach. Initiated and maintained all customer communication.• Development efforts significantly improved BidPay’s uptime.

Miami, Fl, Us

Masters, Computer Information Systems

Bachelor Of Science, Marketing

Education record