Key Vendor and Category Managed: HP Inc – Commercial PC and WorkstationsResponsibilities:• Managed the business development and profitability of HP Workstation PC (Performance GPU based PC) product category• Served as a product and vendor resource for the Sales team and resellers, supporting them with product advice to build dealing-winning solutions• Developed and maintained strong, collaborative partnership with vendors and key channel partners• Created and… Show more Key Vendor and Category Managed: HP Inc – Commercial PC and WorkstationsResponsibilities:• Managed the business development and profitability of HP Workstation PC (Performance GPU based PC) product category• Served as a product and vendor resource for the Sales team and resellers, supporting them with product advice to build dealing-winning solutions• Developed and maintained strong, collaborative partnership with vendors and key channel partners• Created and executed marketing plans and initiatives to drive demand generation of HP Workstations• Forecasted demand and strategically planned for purchasing, balancing low inventory with high stock availability • Planned and executed internal and external product training to enhance sales process efficiency and channel enablementAchievements:• Achieved and surpassed vendor growth targets, securing rebate for the HP Workstation category over four concessive quarters• Enhanced in-team sales serviceability, reducing internal sales product enquiry turnaround time from an average of 1 business day to 2 hours. This was achieved by streamlining various product enquiry processes • Improved product manageability and stock level transparency, by developing and sharing a new vendor stock and logistics data dashboard• Successfully reduced aged stock by 70% in seven months (from 5M in Sep-22 to 1.5M in Apr-23) through effective stock management and strategic sales promotions • Established as a trusted vendor product evangelist within the team, leveraging my extensive HP vendor management experience Show less

Vendor Business Manager/ Product Manager - HP IncResponsibilities:• Oversaw the business development and profitability of the HP consumer PC (Omen sub-branding) and accessories portfolio • Managed key national retail accounts in collaboration with the sales team, executing joint inventory forecasts and product line lifecycle plans• Collaborated with HP product and marketing team to strategize and execute go-to-market plans for the launch of the new HP Omen gaming PC and… Show more Vendor Business Manager/ Product Manager - HP IncResponsibilities:• Oversaw the business development and profitability of the HP consumer PC (Omen sub-branding) and accessories portfolio • Managed key national retail accounts in collaboration with the sales team, executing joint inventory forecasts and product line lifecycle plans• Collaborated with HP product and marketing team to strategize and execute go-to-market plans for the launch of the new HP Omen gaming PC and accessories range• Forecasted and managed the sales pipeline, formulating gap plans in collaboration with vendors• Managed and enhanced the online presence and competitiveness of over 2000 key SKUs in SAPAchievements:• Achieved a 50% reduction of aged stock within the first three months through effective stock management and targeted sales promotions• Provided support to the sales team, facilitating the accusation of ownership of several key accounts from competitors. Received “Kudos” in the form of written compliments from key account manager (available as reference upon request) Show less

Key Vendors and Category Managed: HP Inc – Commercial PC, Sophos, Eset, CyberArk, Bitglass (now as Forcepoint), D-link, Crucial, Avigilon, Pelco, Alula)Responsibilities:• Supervised, managed and led a small product team business unit• Effectively managed multiple high-profile vendors, with a focus on ensuring profitability for HP Commercial PC• Cultivated and managed strategic relationships and partnerships with vendors, consistently meeting their business growth and budget… Show more Key Vendors and Category Managed: HP Inc – Commercial PC, Sophos, Eset, CyberArk, Bitglass (now as Forcepoint), D-link, Crucial, Avigilon, Pelco, Alula)Responsibilities:• Supervised, managed and led a small product team business unit• Effectively managed multiple high-profile vendors, with a focus on ensuring profitability for HP Commercial PC• Cultivated and managed strategic relationships and partnerships with vendors, consistently meeting their business growth and budget expectations• Drove the product marketing strategy and successfully executed multiple marketing campaigns• Developed Go-to-Market plans to collaborate with vendors on new product launches• Analyzed the market to formulate effective inventory management and competitive long term and short term pricing strategies• Evaluated and onboarded new vendors during acquisition. Nurtured and prepared multiple vendors during their introductory stage before transitioning to other team members (Eset, CyberArk, Bitglass, Avigilon, Pelco, Alula) Achievements:• Enhanced the business unit’s ROI by achieving a remarkable 40% growth in annual revenue over four years, increasing from $27M to $38M. Accomplished through improved profitability, lower overheads, and enhanced staff efficiency with optimized inventory management• Innovatively planned and executed two major reseller loyalty reward programs, resulting in the successful organization of two trips to Japan for a total 35 partners between 2018 and 2019. Both programs achieved positive ROI, contributing to heightened brand awareness and increased satisfaction among vendor partners due to their well-executed nature Show less

Key Vendors and Category Managed: Apacer, Crucial, LeadtekResponsibilities:• Reported to the Senior Product Manager and executed the assigned product plan with high efficiency and accuracy• independently and autonomously managed the product operations and procurement planning for 2000+ active SKUs from various FMCG electronics and commodity vendors • Enabled and supported the product management team with competitive market and product analysis• Drove and executed… Show more Key Vendors and Category Managed: Apacer, Crucial, LeadtekResponsibilities:• Reported to the Senior Product Manager and executed the assigned product plan with high efficiency and accuracy• independently and autonomously managed the product operations and procurement planning for 2000+ active SKUs from various FMCG electronics and commodity vendors • Enabled and supported the product management team with competitive market and product analysis• Drove and executed quarterly marketing and promotion campaigns within budget• Established trust as a technology evangelist and product specialist within the team Show less

Senior Account ManagerResponsibilities: August 2006 – January 2009• Provided value-adding, end-to-end account management, and solution-selling services to assigned IT Channel Customers in the B2B & SME sector• Drove demand for computer components and peripherals, networking and cloud security services among channel partners and MSPs• Collaborated with multiple vendors to create solutions for resellers, meeting their end-user needs and requirements• Successfully grew… Show more Senior Account ManagerResponsibilities: August 2006 – January 2009• Provided value-adding, end-to-end account management, and solution-selling services to assigned IT Channel Customers in the B2B & SME sector• Drove demand for computer components and peripherals, networking and cloud security services among channel partners and MSPs• Collaborated with multiple vendors to create solutions for resellers, meeting their end-user needs and requirements• Successfully grew assigned accounts, developing new business and leads• Identified opportunities through account profiling, solution selling, consultative selling, and demonstrated up-selling and cross-selling skills when appropriate• Established and nurtured long-term relationships with key channel partners Show less

Responsible for delivering Total Account Management service to IT Channel Customers in B2B & SME sector.Product focus: Computer Components and Peripherals, Networking, Gaming and Professional Graphics Cards

Responsible for delivering Total Account Management service to IT Channel Customers in B2B & SME sector.Product focus: Intel CPUs and Server and Networking components, Printers, Computer Components and Peripherals

Responsibilities:• Managed a substantial portfolio of over 800 active enterprise accounts, achieving revenue target through contract acquisition, retention, and new sales of telecom service and IT hardware• Provided priority support to key accounts, utilizing a comprehensive range of as-a-service IT solutions offered by PCCW to address complex business challenges• Drove demand of Business IT products and services, including business grade private data network subscriptions (IP-WAN… Show more Responsibilities:• Managed a substantial portfolio of over 800 active enterprise accounts, achieving revenue target through contract acquisition, retention, and new sales of telecom service and IT hardware• Provided priority support to key accounts, utilizing a comprehensive range of as-a-service IT solutions offered by PCCW to address complex business challenges• Drove demand of Business IT products and services, including business grade private data network subscriptions (IP-WAN, ISDN, Satellite link), Voice and Data Telecom CPE equipment (PABX, Multiplexer, Router), data center, server and PC solutions• Collaborated with support teams, sales consultants, and sales engineers to craft customized solutions that addressed the unique business challenges of each customerAchievements:• Showcased expertise in solution selling and cross-selling, consistently transforming IT hardware or service inquiries into comprehensive solutions• Chosen as an ambassador, representing PCCW in a culture exchange program with multiple mainland China Telecoms and enterprises Show less