Andy Morse

Andy Morse Email and Phone Number

Senior Service Portfolio and Service Design Specialist @ Boeing
Keynsham, GB
Andy Morse's Location
Keynsham, England, United Kingdom, United Kingdom
Andy Morse's Contact Details

Andy Morse personal email

Andy Morse phone numbers

About Andy Morse

** Please personalise your invite **A certified professional in IT Service Management with over 28 years’ experience. Combining technical experience, Agile, ITIL and DevOps methodologies to successfully deliver diverse and mission critical services across on-premise, co-location, hybrid and public cloud solutions. Focused on delivering excellent customer experience and enabling customers to experience the benefits of technology.Key Skills: Service Excellence, Communication, Problem Solving, Customer Service, Service Design, Technical Support, Service Desk,Service Transition, and key ITIL processes.BCS certified in:Service Level ManagementSupplier ManagementBusiness Relationship Management

Andy Morse's Current Company Details
Boeing

Boeing

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Senior Service Portfolio and Service Design Specialist
Keynsham, GB
Website:
boeing.com
Employees:
119185
Andy Morse Work Experience Details
  • Boeing
    Senior Service Portfolio And Service Design Specialist
    Boeing
    Keynsham, Gb
    View
  • Boeing
    Senior Service Portfolio & Service Design Specialist
    Boeing Sep 2022 - Present
    Bristol, England, United Kingdom
    View
  • Ivc Evidensia
    Service Delivery Manager
    Ivc Evidensia Sep 2021 - Sep 2022
    Bristol, England, United Kingdom
    Incident and Problem Management Practice Lead
    View
  • Boeing
    Senior Service Management Specialist
    Boeing Jan 2018 - Sep 2021
    Bristol, United Kingdom
    Responsible for the performance and Service Level Management across multiple customer programmes. Implementing and coaching Agile principles and supporting digital transformation.
    View
  • Eduserv
    Service Designer
    Eduserv Feb 2017 - Jan 2018
    Bath, United Kingdom
    Responsible for the management of the portfolio of cloud solutions (on-premise, co-location,AWS and Microsoft Azure) to public sector organisations, charities and the third sector.
    View
  • Eduserv
    Service Delivery Manager
    Eduserv Feb 2012 - Feb 2017
    Bath
    Responsible for operational delivery of Service Level Management for cloud solutions (on-premise, co-location, AWS and Microsoft Azure).
    View
  • Nokia
    Change Manager
    Nokia Feb 2009 - Feb 2012
    Bristol, United Kingdom
    Responsible for the implementation, training, and day to day operations of Nokia’s Technical Change Management process. Ensuring successful delivery of complex changes across Nokia’s IT infrastructure.
    View
  • Bath & North East Somerset Council
    Service Desk / Incident Manager (Contract)
    Bath & North East Somerset Council Oct 2008 - Feb 2009
    Keynsham, United Kingdom
    Responsible for the successful delivery and continuous improvement of the Schools ICT Service Desk. Implementing ITIL best practices including Incident & Problem Management.
    View
  • Axa
    Technical Change Analyst
    Axa Jul 2008 - Sep 2008
    Responsible for managing high impact, complex change and releases for AXA's Mid-European service delivery region.
    View
  • Orange
    Senior It Technical Change Analyst
    Orange Feb 2007 - Jul 2008
    Bristol, United Kingdom
    Responsible for managing high impact complex changes for Orange’s business critical services.
    View
  • Orange
    Senior System Analyst
    Orange Jul 2001 - Feb 2007
    Bristol, United Kingdom
    Providing technical support for Orange’s critical business systems. Specialising in Sun Microsystems operating systems.
    View
  • Csc
    System Analyst
    Csc 2000 - 2001
    Bristol, United Kingdom
    Specialising in IBM AIX operating systems, supporting critical business services for multiple customers.
    View
  • Ge
    Senior Service Desk Analyst
    Ge Jun 1997 - Mar 2000
    View
  • Ge
    Business Information Analyst
    Ge 1996 - 1997
    Bristol
    View
  • Ge
    Systems Analyst
    Ge Mar 1996 - Jun 1996
    View

Andy Morse Skills

Itil It Service Management Service Delivery Service Management Incident Management Change Management Data Center Process Improvement Service Desk Management Business Process Project Management Disaster Recovery Software Documentation Sla Outsourcing Service Improvement Microsoft Office Governance Customer Service Bmc Remedy Agile Methodologies Prince2 Crm Strategy Coaching Teamwork Continuous Improvement Solaris Scrum Cmdb Release Management Service Delivery Management Customer Engagement Problem Solving Customer Relations Charities Customer Satisfaction Customer Retention Long Term Customer Relationships Supplier Management It Recruitment Stakeholder Management Infrastructure Service Level Agreements Customer Relationship Management Business Process Improvement Power Bi

Frequently Asked Questions about Andy Morse

What company does Andy Morse work for?

Andy Morse works for Boeing

What is Andy Morse's role at the current company?

Andy Morse's current role is Senior Service Portfolio and Service Design Specialist.

What is Andy Morse's email address?

Andy Morse's email address is an****@****ail.com

What is Andy Morse's direct phone number?

Andy Morse's direct phone number is 126969*****

What are some of Andy Morse's interests?

Andy Morse has interest in Football, Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, Watching Basketball, The Arts.

What skills is Andy Morse known for?

Andy Morse has skills like Itil, It Service Management, Service Delivery, Service Management, Incident Management, Change Management, Data Center, Process Improvement, Service Desk, Management, Business Process, Project Management.

Who are Andy Morse's colleagues?

Andy Morse's colleagues are Ben Link, Elaine Karabatsos, Kiley Hurd, Marshal Moyo, Zachary Breitwieser, Jane E. Tressler, Elias Garcia Jr..

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