Andy Nguyen Email & Phone Number

• Collaborated with lead instructors to guide students through curriculum in cybersecurity
• Taught Linux/Windows system administration and hardening techniques with security controls
• Set up cloud based web app using Microsoft Azure and managed cloud security groups
• Used Splunk to find indicators of compromise and set up alerts based on anomalies from baseline activities
• Linux/Windows penetration testing using Metasploit, Burp Suite, and Kali Linux Suite tool

Houston, Texas, United States

• Hands on experience with popular tools such as Wireshark, Kali Linux, Metasploit, Nessus, and more.
• Used Microsoft Azure Cloud Services to create resource groups, virtual networks, and security groups to temporarily host a cybersecurity blog.
• Multiple penetration testing CTFs followed by detailed report writing using MITRE ATT&CK Matrix
• Windows and Linux system hardening and administration techniques

Houston, Texas, United States

• Instrumental in the 1st US launch of the Loop-X, a mobile CT scanner unit. Provided field information to product support team to write procedural documentation of repairs and updates.
• Install, upgrade, and troubleshoot servers, workstations, and hardware for radiotherapy medical devices
• Manage customer relationships and educate hospital staff on Brainlab product usage
• Manage cases, order parts, and write time reports using Salesforce.com

Austin, Texas Area

• Conducted research and wrote sections of whitepaper for client
• Attended meetings with clients and took notes
• Scheduled meetings for potential clients

Austin, Texas

• Analyzed IBU content in nanofibers and release rate using FT-IR spectroscopy machine
• Tested different rates of drug absorption and release using IBU as model drug and UV photospectrometer
• Tested surface properties of cellulose-based nanofibers such as contact angle and wettability

Houston, Texas Area

• Assisted dentist in procedures such as tooth extractions, fillings, and prophylaxis
• Performed office management duties including appointment scheduling, financial transactions, insurance claim filings, and stocking inventory
• Organized digital records and X-rays using PracticeWorks software