Andy Olsen Email & Phone Number

Sydney, New South Wales, Australia

- Helped expand the business from staff of 10 people and a clientele under 1,000 clients in small premises to a staff of over 100 people with a weekly clientele over 2,500 in a large privately-owned aquatic and fitness centre.- Launched a new business offering (High Performance Swim Club) from sales to delivery. This resulted in c. 40% increase in ARR net new revenue- Partnered with owner on recruitment strategy and roster decisions, using technology, relationships, scouting reports etc. to help attract, engage and retain talent.- Developed and monitored bespoke and group strength-training programs to enhance athlete performance and reduce risk of injury.- Challenged, motivated, and helped clients accomplish goals, inspire love of movement and healthy habits through specific season training programs.

Sydney, New South Wales, Australia

- Launched A.O P.T. a sole trader in January 2009, and scaled the business from 5 clients initially to 20 clients per week including group training within 3 months.- Increased revenue and expanded clientele via sales, business development, marketing, referrals, social media programs. This included customer referrals and contacts from my swimming and martial arts roles.- Coordinated personalized training sessions using HIIT and diverse weightlifting programs to support clients' strength and conditioning goals.- Maintained client safety through continuous monitoring of techniques and advice on proper form.- Helped clients’ achieve fitness targets by preparing personalized training programs.- Developed, implemented, and instructed variety of personal training and group training sessions for clients.- Managed fitness equipment and supplies, including cleaning and sanitizing between client use.

Manly, New South Wales, Australia

- Supported physical, mental and social development of students with well-rounded and balanced approach, including live sparing.- Prepared students for further learning by encouraging exploration and helping build life-long skills.- Set clear expectations with defined objectives.- Supported student learning with individual and group instruction via lectures and demonstrations.Kept all areas clean, organized and in line with company professional standards.

Warriewood, New South Wales, Australia

- Answered incoming calls and email communications to handle product concerns.- Completed routine transactions for customers such as opening accounts and processing payments.- Partnered with numerous customers to handle caller needs, including service issues, new sales, and account problems.- Identified causes of product malfunctions and credited affected customers.