Andy Ondich, Cpp Email & Phone Number

Pittsburgh, Pennsylvania, United States

The Pavilion At Star Lake, Burgettstown, Pa

Senior security manager collaborating with senior leadership and department managers to create a once in a lifetime fan experience. • Restructure security checkpoints and ticket gates to dramatically improve guest access, setting venue throughput records. • Develop security awareness training and customer interaction programs to identify and de-escalate or resolve potential or likely security incidents, and effectively reduce negative interactions with fans by implementing positive interaction and support modelsLead scheduling, deployment and operational logistics to assure sufficient and efficient security post and operations organization.• Optimize security force operations and coordinate staff assignments and re-deployments, increasing operational efficiencies relative to event attendance. • Reorganize security force hierarchy, delegating and supporting training at supervisor and area director levels, improving continuing officer training and development. Liaise with police, constable and EMS authorities to coordinate legal, regulatory and medical response and support.• Coordinate constable support at security checkpoints and ticket processing gates.• Dispatch police response through on-site combined venue and remote 911 communication center.

Greater Pittsburgh Region

Pennsylvania, United States

As a salesperson, I provide design, consulting, engineering, sales, and construction experience to assist clients and future clients in the selection and implementation of integrated security systems in an enterprise security risk management program. I support client leaders to assure compliance with company policy and applicable federal, state and local laws, regulations, and customer requirements. I work closely with their technical and operational teams to ensure a well-designed operator-friendly interface.As sales director, I spearhead new business development, including identifying and building new routes to market and creating competitive advantages. I endeavor to work with my colleagues and help discover their motivation and support their success, all while bringing an ‘all hands on deck’ passion for complete customer satisfaction.

Greater Pittsburgh Area

Senior global manager teamed with department Senior Director and Vice President to expand security operations from reactionary and investigative support functions to a strategic enterprise security risk management program. • Collaborated development of and authored new corporate physical security policies, site leader guides, implementation handbooks and training modules to spirit participation in security by all employees and management. • Managed the development of enterprise level access control, video management, security communication and visitor management systems, while modernizing, upgrading or replacing the respective platforms with sustainable IT-centric solutions. As internal consultant and corporate adviser, I harnessed my executive, consulting, engineering management, sales, and construction experience to assist local leadership and coordinators across six operating groups and 29 business divisions implement procedural and physical security measures to assure compliance with company policy and applicable federal, state and local laws, regulations, and customer requirements. • Assessed security risk and vulnerability, managed audits for regulated security plans • Developed validation programs related to physical security installations • Developed vendor support and services to streamline interaction with local sitesAs liaison with federal, state and local authorities, spearheaded regulatory compliance and conducted internal investigations for resolution or escalation to criminal investigation. • Coordinated implementation and compliance audits with regulatory authorities and auditors • Investigated and successfully intervened to prevent systematic fraudulent purchases of controlled products • Referred attempted purchases of controlled chemicals for illicit use to local and federal authorities

Gibsonia, Pa

Founder and principal consultant of niche physical security consulting firm providing services in three focused arenas:• Assisted Fortune 500 companies develop and enhance their enterprise security programs by developing risk analysis & vulnerability assessment methodologies, and assured employee and guest safety spearheading event security management for annual sales conferences and product expos • Developed financial modeling and go to market strategies for recurring monthly and contractual security system maintenance, service and support for national security system and service providers• Created new product specifications and modernized and rebranded legacy specifications for world class security product manufacturers

Secure and manage strategic accounts with Fortune 500 national and international clients.Exceeded first year sales quota in first 90 days, and doubled sales in first year.Consistent top tier performer adept at developing key relationships with client stakeholders.

Established, led and oversaw all aspects of physical security consulting operations for world class independent security consulting firm. Member of executive team reporting to President/CEO. Top performing consultant generating 40% of company’s billable revenuesAccountable for executing consulting, analysis, design and project management efforts, and directly responsible for more than 60% of revenue production. Led career development and fostered professional advancement for analysists, drafting personnel, designers, project managers and consultants.

Administered day-to-day operations of security design and engineering department, directly managing design and drafting efforts. Served as quality control manager and reviewer for design documents, and as lead specification, RFP and RFQ writer. Senior leadership team member reporting to President. Lead consultant for security assessment and design projects.Led process improvement and initiated systematic, periodic reviews to enhance construction documents through design phases from conceptual to as-built. Simplified design development and improved readability of documentation. Established catalog of details and design standards accounting for massive cross-section of design options, allowing a 4% reduction in design costs and complementary increase in profitability.Implemented a project management program, resulting in a 7% net project cost savings to clients, and increasing on-time/on-budget performance by 33%.

Headed all aspects of internal process development improvement and external business development, sales strategies, and market solutions for domestic consulting programs. Lead design consultant and head specification/RFP writer. Senior leader reporting to President. Rehabilitated Request for Proposal template to simplify language, facilitate understanding, and stabilize responses and quotes from contractors. Revamped project documentation to ensure clarity of design and function, resulting in a 5-20% decrease in project quotes by reducing contractor contingency estimates. Revised proposal response process, templates and formats, improving clarity, readability, and accuracy of response. Improved response to request 74%, acceptance to response 22%, and initial award values 15%. Continuously exceeded initial contract value records with an overall increase of 500%.

Founding executive leader of a woman-owned business enterprise (WBE) established in the wake of “9/11”. Recognizing that providing superior professional services required aligning best-of-breed skill sets of proven professionals, we assembled the highest levels of expertise and proficiency to assure we meet the requirements and exceed expectations of contracted security assignments.Enhanced effectiveness of niche consulting companies by blending specializations and qualifications of top-tier experts, and successfully acquired comprehensive assignments typically offered only to large format consultancies.

Hand selected after an exhaustive 12 month search to be one of 26 physical security commercial sales specialists nationwide to develop a new sales division for banking security leader Mosler Inc. Consolidation of banks led to the immediate loss of hundreds customer locations when the acquiring company used competitive providers. The new commercial sales division was founded to instill business resilience in a volatile market.Exceeded sales quota consistently, achieving Pinnacle Club designation in first year, and retaining it through consecutive 200% and 150% sales plan increases.

Expanded operations from single office location to 5 locations including dedicated sales offices, retails stores and retail kiosks.

Managed sales force including recruiting, hiring, training and development, day-to-day management of business and mobile telephone sales teams.

Greater Pittsburgh Area

Direct sales representative assisting homeowners and commercial businesses select and implement electronic intrusion detection systems.

Ba, Communication, Cum Laude

Activities and Societies: Lambda Pi Eta Honorary Fraternity, Tau Kappa Epsilon Fraternity

Education record

Okinawa, Japan