* Successfully led the I.T. team through construction, development, and opening of 2 large hotels under budget and on time* Developed a strategic plan with the telecommunications analyst to save the company over $600,000 annually via voice and data contract negotiations and changes in technology* Created and managed the company’s Request for Proposal process for various systems and services to offer a quick view of options, pros versus cons, and pricing with an overall point system for recommendations* Contracted, scheduled, installed, trained, and managed all I.T. systems for hotel renovations, acquisitions, and development projects* Composed post installation documentation for end users and Systems Support* Prepared one, three, and five year I.T. budgets for hotel and implementation projects* Worked with construction and development teams on low voltage design* Managed telecommunications, mobile, and data systems planning, installation, and maintenance

* Promoted from Systems Support Supervisor and continued supervisory duties where our team supported over 1400 workstations, 600 servers, 500 printers, and 44 phone systems across 46 locations* Developed multiple summary reports for senior team review of helpdesk statistics, major and recurring issues, and recommendations for overall solutions* Moderated meetings for systems support and other departments* Maintained and analyzed vendor contracts and billing* Created custom “lunch box” Microsoft Office training classes for corporate associates* Designed and implemented custom computer builds for distribution to various locations* Assisted with company-wide migration to Active Directory and Microsoft Terminal Services