Andy Rocker

Andy Rocker Email and Phone Number

Director of Strategic Initiatives @ Agate Software
Atlanta, GA, US
Andy Rocker's Location
Atlanta, Georgia, United States, United States
Andy Rocker's Contact Details
About Andy Rocker

Results-Driven Executive and GTM Leader with more than 15 years of experience designing GTM Strategies to propel business growth. Dedicated team leader and mentor committed to helping others unlock their true potential to achieve their personal and professional goals. Player/Coach with a unique ability to align people with proven processes, and leverage technology to create winning strategies for revenue retention and expansion.Formally trained in Chick-Fil-a and Walt Disney World Customer Experience Programs. Thrives in fast-paced environments. Customer-Obsessed.

Andy Rocker's Current Company Details
Agate Software

Agate Software

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Director of Strategic Initiatives
Atlanta, GA, US
Website:
agatesoftware.com
Employees:
98
Andy Rocker Work Experience Details
  • Agate Software
    Director Of Strategic Initiatives
    Agate Software
    Atlanta, Ga, Us
    View
  • Agate Software
    Director Of Customer Success
    Agate Software Aug 2024 - Present
    Okemos, Michigan, Us
    View
  • Glowup Cleaning
    Owner
    Glowup Cleaning Mar 2024 - Present
    GlowUp Cleaning is Atlanta's premier choice for residential home cleaning services. We offer a wide array of home care options and recurring services to cater to your specific needs.
    View
  • Revops Co-Op
    Member
    Revops Co-Op Feb 2023 - Present
    Seattle, Washington, Us
    View
  • Blip
    Sr. Director Of Revenue Operations
    Blip Jan 2023 - Jun 2024
    Orem, Utah, Us
    View
  • Blip
    Sr. Director Of Customer Success
    Blip Jun 2021 - Jun 2024
    Orem, Utah, Us
    View
  • Transactly
    Director Of Client Success
    Transactly Jan 2021 - Jun 2021
    St. Charles, Missouri, Us
    View
  • Crisp Video Group
    Director Of Client Success
    Crisp Video Group Sep 2019 - Nov 2020
    Atlanta, Georgia, Us
    View
  • Motivo
    Head Of Customer Success
    Motivo Mar 2019 - Jul 2019
    Atlanta, Georgia, Us
    View
  • Nysa Capital, Llc
    Director Of Client Success
    Nysa Capital, Llc Mar 2017 - Mar 2019
    Atlanta, Ga, Us
    View
  • Clear Harbor
    Sr. Client Manager
    Clear Harbor Oct 2015 - Jan 2017
    Alpharetta, Georgia, Us
    View
  • Nexxlinx
    Sr. Manager, Client Services
    Nexxlinx May 2013 - Jun 2015
    Atlanta, Ga, Us
    View
  • Nexxlinx
    Sr. Manager, Training And Quality Assurance
    Nexxlinx Nov 2011 - May 2013
    Atlanta, Ga, Us
    View
  • The Rocker Group, Llc
    Management Consultant | Bpo & Contact Center
    The Rocker Group, Llc Oct 2004 - Nov 2011
    Atlanta, Georgia, Us
    View
  • Alorica
    Client Services Coordinator
    Alorica Nov 2009 - Apr 2011
    Irvine, Ca, Us
    - Participated in client project to identify, document, and supplement areas of deficiency in front-end call delivery, back-end provisioning, and call handling structure to reduce cost per contact by 30% - Played an active role in conception, deployment, and implementation of Disabled U.S. Veteran Work-From-Home Call Center operation supporting Enterprise Wireless Telecom client with more than 75 veterans.
    View
  • Andy Rocker Music
    Small Business Owner
    Andy Rocker Music Jan 2004 - Jan 2010
    - Tour manager and booked/scheduled all band member contracts as well as successfully Project Managed the tour schedule handling flights, hotel accommodations, rental vehicles, etc. for over 500 performances, radio appearances in 6 years - Negotiated and secured a Recording Contract and Global Distribution Agreement with EMI-CMG
  • Chick-Fil-A-Franchise
    Shift Manager
    Chick-Fil-A-Franchise Jan 2003 - Jul 2004
    Atlanta, Ga, Us
    View

Andy Rocker Skills

Consultative Sales Management Global Client Management Business Process Improvement Business Relationship Management Strategy Outsourcing Solution Selling Sales Customer Relationship Management Customer Retention Customer Experience Customer Satisfaction Contact Centers Leadership Operations Management Service Delivery Coaching Management Workforce Management Project Management Team Building Data Analysis Cross Functional Team Leadership Vendor Management Team Management Gap Analysis Bpo Business Analysis Time Management Telecommunications Branding And Identity Brand Development Marketing Marketing Strategy Business Development Sales Process Strategic Planning Program Management Account Management Consulting Performance Management Software As A Service Microsoft Office Team Leadership Customer Service Training Public Speaking Revenue And Profit Growth Csm Strategic Vision

Andy Rocker Education Details

  • Gardner-Webb University
    Gardner-Webb University
    General
  • Georgia State University Perimeter College
    Georgia State University Perimeter College
    General

Frequently Asked Questions about Andy Rocker

What company does Andy Rocker work for?

Andy Rocker works for Agate Software

What is Andy Rocker's role at the current company?

Andy Rocker's current role is Director of Strategic Initiatives.

What is Andy Rocker's email address?

Andy Rocker's email address is ar****@****bor.biz

What is Andy Rocker's direct phone number?

Andy Rocker's direct phone number is +140479*****

What schools did Andy Rocker attend?

Andy Rocker attended Gardner-Webb University, Georgia State University Perimeter College.

What are some of Andy Rocker's interests?

Andy Rocker has interest in Social Services.

What skills is Andy Rocker known for?

Andy Rocker has skills like Consultative Sales Management, Global Client Management, Business Process Improvement, Business Relationship Management, Strategy, Outsourcing, Solution Selling, Sales, Customer Relationship Management, Customer Retention, Customer Experience, Customer Satisfaction.

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