--Coordinates and maintains the Library Director’s calendar and appointments.--Drafts and disseminates official communication from the Administration Department including agendas, notices, meeting minutes, correspondence, and memorandums.--Oversees data collection and completion of the library’s annual reports, Fact Book, and state aid submissions.

--Developed a sales timeline detailing domestic and worldwide distribution for all Screen Siren productions.--Organized and archived five years’ worth of contracts and paperwork for the Business Affairs department.

--Directed and trained a team of over 40 employees in the completion of all administrative and customer service duties in a busy front-desk environment.--Provided professional service to library patrons resulting in clear customer satisfaction; included handling every day library questions as well as patron complaints with care and competence.--Managed multiple tasks including answering the front desk telephone, supervising employees, and addressing in-person patron needs.

--Handled all administrative functions for the Conference Services office including ordering supplies, rolling calls, drafting memos, photocopying, filing, and greeting visitors.--Managed the accounts payable for this seven-figure grossing department; involved client billing, maintaining spreadsheets (in Excel), and generating weekly financial reports. --Coordinated over 100 special events for small businesses, non-profit companies, and sports organizations from initial customer contact through post-event review. Responsibilities included contract drafting, pre-event planning, and on-site event support.