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Ho Chi Minh City, Vietnam

Achieve over 35% cost savings across AWS and GCP by implementing FinOps practices, implementing robust security measures, and enhancing incident management processes. Also, incorporate DevSecOps principles and leverage AI & automation tools to streamline operations.

Involves leading a team of (SREs) to ensure service stability, resilience, and scalability through automation, providing guidance and best practices, analyzing costs, advising on improvements, implementing new processes and tools, and overseeing cloud security and DevSecOps.

I oversee the delivery team and pre-sale in Vietnam, managing operations and ensuring adherence to standard procedures. I specialize in Cloud Professional service delivery, including Cloud Solutions Architect Design, Cloud Infrastructure automation, HashiCorp Stack, Cloud migration, and Well-Architected review. I also provide professional services.

I was in charge of leading a team in Vietnam that handled the automation and management of Grab's automation platform and cloud infrastructure in Southeast Asia. Our team utilized Terraform Enterprise, automation tools, and GitLab CI/CD pipelines to streamline deployment processes and ensure the sustainability of the system. We have enhanced system.

Led cloud solution architecture and migration, provided hands-on solutions architecture and implementation for R&D projects, introduced new service processes and automation tools, and applied ITIL-aligned service management methodology. I led a team of Outsource Managed Services in operation and rotation on call 24/7.

I managed and operated data centers in Ho Chi Minh City and Hanoi. I oversaw IT budget management and cost optimization and enhanced IT policies and procedures for IT governance activities. Additionally, I implemented ITSM systems following ITIL standards to improve IT service SLA and provided automation solutions for integration systems and security.

Provided IT services and solution consultancy for Korean customers. Led technical teams in project implementation and IT services. Configured and troubleshot network systems (WAN, LAN, VPN, Routing, VMware vSphere, MS Hyper-V).

Taught computer technology subjects including System Admin, Cisco, Linux, and computer networking. Led IT student communities and guided research projects.

I was responsible for building network infrastructure and developing service processes and policies. Additionally, I handled emergency technical problems.

Master'S Degree, Management Information Systems, General

Associate'S Degree, Pedagogical Training For College And University Lecturers

Engineer'S Degree, Computer Systems Networking And Telecommunications