Aneadra Heintzelman Email & Phone Number

Fort Wayne, Indiana, United States

Answer incoming and place out-going phone calls to customers, as well as greet visitors. Coordinate customer appointments for service via ServiceTitan, providing jobs to Technicians. Manage customer profiles through ServiceTitan, verifying payments for services and new doors. Bookkeeping through QuickBooks. Run Payroll via ADP. Manage New Door Waiting List, scheduling Installations once deliveries are received. General Office cleaning.

Fort Wayne, Indiana Area

Processed dealer and distributor orders, via email and phone, of finished goods and spare parts of through Oracle. Cooperated with various departments within the company to rapidly release orders by solving credit, inventory, or logistical issues. Processed RMAs and ensured the overall satisfaction of customers.

Fort Wayne, Indiana, United States

Assisted in transitioning office records and maintained Attero Tech by QSC customer relationships during QSC’s acquisition of Attero Tech. Processed finished goods and spare parts orders for Attero Tech by QSC products. Coordinated lunches, meetings, appointments, and holiday functions.

Fort Wayne, Indiana

Oversaw general office operations, ensuring adequate inventory supply and equipment for various departments. Provided administrative assistance to all company employees. Greeted visitors and answered incoming phone calls, transferring as necessary. Coordinated appointments, meetings, lunches, and holiday functions. Managed customer and vendor accounts through QuickBooks, ensuring prompt payment processing and avoiding account payable and receivable issues. Processed orders, RMAs, and requests, ensuring satisfaction of all dealers and distributors. Produced reports and composed correspondence through Microsoft Office.

Fort Wayne, Indiana

Provided outstanding customer service, in-person and over the phone, by helping customers understand their storage needs, recommending storage solutions, and helping them acquire the needed product solutions. Ensured inventory was adequate and property appearance was safe and welcoming, by keeping office, property, and vacant units clean and free of debris. Managed, verified, and balanced cash drawer; prepared and made daily deposits.

Fort Wayne, Indiana

Performed the daily duties of Store Manager in event of his/her absence. Assisted in planning and preparing work schedules, training of employees, assigning and supervising employees in specific duties, and ensuring compliance of established security, sales, and record keeping procedures and practices. Monitored and maintained proper store operations, appearance, cleanliness, and maintenance. Performed work of subordinates, as needed. Coordinated and prepared sales promotion activities, merchandise displays, and advertising signage.

Carmel, Indiana

Caring for children and maintaining household

Bachelor Of Science (Bs), Health/Health Care Administration/Management

Associate Of Arts (Aa), Health/Health Care Administration/Management