Salesforce Business Analyst
CurrentWork in Agile methodology to gather requirements for various CMS models to be newly implemented or existing models to solicit Request for Application/s (RFA). Responsible for meeting with Model team members, gather requirements, and walk the client through solutions and capabilities of Salesforce CRM and Community.Tools & Technologies: Saleforce.com Platform – Community/CRM cloud, Reports, Dashboards, Custom Objects, Custom Tabs, Apex, Visual force, Salesforce.com Data Loader, SOQL, Workflow & Approvals, Win 00, XML, MS-Office 2007/2010, Mozilla, Eclipse IDE Plug-in, Atlassian JIRA Project Management Software (v6.4.3), Confluence, MS Visio, MS Teams