Aneesha Myles Shewani Email & Phone Number

India

- Content architect and strategist for Clover developer portal – www.docs.clover.com- Editor for all developer guides API references and recipes, blogs, newsletters, announcements, and release notes- Scrum lead for technical writing team in India; started asynchronous processes using Slack bot and created Story Points estimation template for documentation assignments.- Lead for process improvements and standardization:o Departmental writing standards and templateso Style… Show more - Content architect and strategist for Clover developer portal – www.docs.clover.com- Editor for all developer guides API references and recipes, blogs, newsletters, announcements, and release notes- Scrum lead for technical writing team in India; started asynchronous processes using Slack bot and created Story Points estimation template for documentation assignments.- Lead for process improvements and standardization:o Departmental writing standards and templateso Style guide and terminologies, sanitization guidelineso Review checklists and quality metricso Onboarding portal for new joinerso Active participation in the Women in Technology (WIT) initiative through lightning talks, meetups, and writeupso Active contribution to various innovations and hackathons- Partner with the US team on roadmap planning and department initiatives Show less

Noida, India

- Individual contributor for various Credit, Debit, and Digital products to create user guides, page helps, reference manuals, knowledge articles, and eLearning designs- Editor for all product guides and manuals, workbooks, and storyboards- Contributor in business unit initiatives:o Content strategy and transformation for enterprise-wide initiative to streamline client experience through AI-powered IVRs, chatbots, and findabilityo Administrator for Acrolinx usage – AI-powered… Show more - Individual contributor for various Credit, Debit, and Digital products to create user guides, page helps, reference manuals, knowledge articles, and eLearning designs- Editor for all product guides and manuals, workbooks, and storyboards- Contributor in business unit initiatives:o Content strategy and transformation for enterprise-wide initiative to streamline client experience through AI-powered IVRs, chatbots, and findabilityo Administrator for Acrolinx usage – AI-powered enterprise editingo Knowledge management in ServicePoint for clientself-service- Contributor to process improvements and standardization:o Departmental writing standards and templateso Style guide, terminologies, and sanitization guidelineso Review checklists and quality metricso Models for estimation, and templates for project tracking and status reporting- Manager of a team of technical writers in India:o Plan, schedule, monitor, and deliver documentso Manage performance goals, mentoring, and engagemento Create and manage the Onboarding portal for new joinersAs Lead, Technical Publications CoE at GS- Individual contributor role with the responsibility to:o Create proposals, pilots, and plan prototype workflow/content design using templates and story boardso Plan business expansion initiatives, CoE consolidation and progress initiatives with focus on revenue and resource utilization- Editor for all product guides and manuals, and storyboards- Lead to standardize technical publication processes, review checklists, defect log templates, writing guidelines, style guides and templates Show less

Noida, India

Individual contributor with the responsibility to:- Create and edit user guides, training guides, and workbooks using FrameMaker 7 for midrange insurance products for the U.S. market- Create online help using RoboHelp X5- Create product training CBTs using Adobe Captivate- Contribute to the Product Knowledge Framework initiative – a SharePoint knowledge base of frequently asked questions

Noida, India

Individual contributor with the responsibility to:- Create user manuals and deployment manuals for Amdocs Clarify CRM, Time Warner Cable - Genysys Report Factory, KIA Motors business intelligence solution, Hewlett Packard application management suite, and Network Appliances TIBCO project- Develop website content and site enhancement proposals for the corporate website, internal sales and knowledge management portal- Finalize templates and technical writing guidelines to align… Show more Individual contributor with the responsibility to:- Create user manuals and deployment manuals for Amdocs Clarify CRM, Time Warner Cable - Genysys Report Factory, KIA Motors business intelligence solution, Hewlett Packard application management suite, and Network Appliances TIBCO project- Develop website content and site enhancement proposals for the corporate website, internal sales and knowledge management portal- Finalize templates and technical writing guidelines to align documentation standards across product-based projects- Update and maintain Infogain’s comprehensive repository of processes for all projects and departments, including quality manual, standards, guidelines, checklists and forms, and process handbooks Show less

New Delhi Area, India

Individual contributor with the responsibility to:- Compile commercial and technical documentation, pre-sales documentation, including visual documentation, presentations and technical and commercial proposals to facilitate sales related activities. - Suggest improvement and standardization of templates and guidelines to provide uniformity and quality to documentation prepared for various Veritas products.- Conduct sales analysis and reporting, budgeting, maintain regional sales… Show more Individual contributor with the responsibility to:- Compile commercial and technical documentation, pre-sales documentation, including visual documentation, presentations and technical and commercial proposals to facilitate sales related activities. - Suggest improvement and standardization of templates and guidelines to provide uniformity and quality to documentation prepared for various Veritas products.- Conduct sales analysis and reporting, budgeting, maintain regional sales activity reports at all-India sales level- Conduct web-based research for marketing and business development related queries and maintenance of an effective and up-to-date database of required sales and product information. Show less

Gurgaon, India

Individual contributor with the responsibility to:- Work with a team of web-designers to develop websites and customize content, for Herosoft and Hero Group company websites, Hero knowledge management initiative and websites for ancillary units of the Hero Group.- Manage and update content for the Hero Group company websites, including collaterals, white papers, and case studies.- Finalize templates and standards for technical writing assignments.- Assist the business… Show more Individual contributor with the responsibility to:- Work with a team of web-designers to develop websites and customize content, for Herosoft and Hero Group company websites, Hero knowledge management initiative and websites for ancillary units of the Hero Group.- Manage and update content for the Hero Group company websites, including collaterals, white papers, and case studies.- Finalize templates and standards for technical writing assignments.- Assist the business development team in responding to bid documents, requests for proposals (RFP) and information.- Map information and compile content after interacting with the business development team and project manager for technical and commercial proposals.- Create user manuals and compile, and edit SAP implementation documents, SWOT analysis documents and project plans for ERP implementation at Munjal Showa. Show less

India

Individual contributor with the responsibility to:- Research and compile content, proofread, and edit for publishing on the indiatimes.com website.- Assist the content manager in conceptualizing, planning and co-ordination of the sub-portal on spirituality.- Generate ideas and promote alliances to further eCommunity-based development.- Develop and promote e-version of The Speaking Tree, God and I, and Inspiration.- Coordinate with experts to contribute to the Ask the Expert… Show more Individual contributor with the responsibility to:- Research and compile content, proofread, and edit for publishing on the indiatimes.com website.- Assist the content manager in conceptualizing, planning and co-ordination of the sub-portal on spirituality.- Generate ideas and promote alliances to further eCommunity-based development.- Develop and promote e-version of The Speaking Tree, God and I, and Inspiration.- Coordinate with experts to contribute to the Ask the Expert section. Show less

Cpgdba, Marketing

Post Graduate, Modern World History

Diploma, Advertising, Public Relations And Business Studies

Senior Secondary, Liberal Arts And Sciences/Liberal Studies

High School