Angela Neilan, Phr Email & Phone Number

Williamsburg, Va, Us

Align Talent & Culture programs and policies with strategic business objectives for healthcare tech start-up; establish and maintain partnerships with corporate and medical group people leaders.

Align HR with the business for a true partnership to strategically plan operations and support HR needs for the Pathways South Region. Supervise, support and develop team of business partners.

Provide guidance and coaching to employees, management, and executive leaders to promote an inclusive and collaborative environment. -Work closely with management and executive leadership to address employee concerns. Research past infractions and corresponding policies to determine severity and provide recommendations on appropriate next steps from coaching to disciplinary action. -Coach supervisors, managers, and leaders on the delivery of counseling memorandums and disciplinary actions and offer role-play assistance in how to successfully deliver and respond to follow up questions.-Investigate complaints of hostile work environment, harassment, and other serious issues. Use fact-finding to determine validity of claims and appropriate follow up action plans. Deliver findings to all parties (claimant, accused, and their leadership) with clear timeline for completing components of recommended action plan. -Educate employees, supervisors, managers, and leaders on employment laws and interpretation of company policies and procedures.

Chesapeake, Virginia, United States

*Acquisition of Virginia Premier in April 2020*Manage human resource operations for satellite office. HR policies and procedures, compliance and employee relations. Supervise operations specialist.-Manage the development and annual review of department policies and procedures.-Partner with vice president and legal counsel to review changes and ensure policy updates are aligned and in compliance with current laws.-Present and justify policy changes to Policy Committee, comprised of the corporate compliance officer and executive leadership of each functional area of the organization.-Encourage a performance management culture within satellite office. Provide guidance and counseling to employees and management to promote an inclusive and collaborative environment. -Manage employee relations and provide exceptional service with timely follow up to employee questions, concerns and issue resolution.-Conduct investigations and formulate recommendations on next step resolutions or appropriate level of disciplinary action. -Manage the activities of HR service desk with research and issue resolution and policy clarification. -Supervise and foster development of HR operations specialist.-Manage company WFH program approvals and adherence to program policy, procedures and guidelines.

Chesapeake, Virginia

Manage human resource operations for satellite office. HR policies and procedures, compliance and employee relations. Supervise operations specialist.-Manage the development and annual review of department policies and procedures.-Partner with vice president and legal counsel to review changes and ensure policy updates are aligned and in compliance with current laws.-Present and justify policy changes to Policy Committee, comprised of the corporate compliance officer and executive leadership of each functional area of the organization.-Encourage a performance management culture within satellite office. Provide guidance and counseling to employees and management to promote an inclusive and collaborative environment. -Manage employee relations and provide exceptional service with timely follow up to employee questions, concerns and issue resolution.-Conduct investigations and formulate recommendations on next step resolutions or appropriate level of disciplinary action. -Manage the activities of HR service desk with research and issue resolution and policy clarification. -Supervise and foster development of HR operations specialist.-Manage company WFH program approvals and adherence to program policy, procedures and guidelines.

Chesapeake, Virginia

HR operations, research and resolution and full cycle recruitment for satellite location.-Aid internal and external customers with HR-related inquiries. Work closely with HR functional areas to escalate and resolve employee issues.-Monitor agent call logs for performance in average handle time and first call resolution.-Report on weekly calls and emails by HR function to identify trends and prepare for anticipated high and low volume. Adjust scheduling as needed to properly support needs.-Conduct and lead weekly huddles to review changes in processes and/or prepare for upcoming events such as annual open enrollment, annual performance review and compliance training.-Manage company work from home (WFH) program applications and approvals and ensure employees and management adhere to program policy, procedures, and requirements. Oversee the development of electronic work from home application process utilizing current LMS system.-Recruit for clinical and non-clinical positions. Partner with hiring managers to clarify needs and requirements of open positions and ideal candidates. -Perform internal equity and market analysis to determine appropriate salary recommendations.-Conduct reference checks, process background checks and coordinate onboarding. Selected for team in the redesign of the candidate onboarding process to streamline inefficiencies.-Attend hiring events and career fairs to market Virginia Premier as a premier employer while expanding awareness of employer brand.-Provide recommendations to corporate talent acquisition team on the rebranding of Virginia Premier’s Career Page.

Smithfield, Virginia

Full cycle recruiting for corporate level positions.Contract position.-Establish a positive working relationship with hiring managers to understand position role, requirements and ideal candidate.-Create an exceptional candidate experience by providing an open path of communication, keeping them engaged throughout the process and timely follow up.-Assist corporate human resource managers in determining appropriate salary recommendations.

Relocated to Virginia in June 2014 to support spouse's career advancement.-Began HRCI certification study to obtain PHR and re-enter the professional workforce.-Active member of the Peninsula Chapter of SHRM (PenSHRM).Relocated to California in August 2012 to support spouse's career advancement. -Completed graduate degree in Organizational Leadership and graduate certificate in Human Resource Management through Southern New Hampshire University.-Active member and volunteer of the Northern California Human Resource Association (NCHRA).

Cincinnati Area

Collaborate with Production Engineering department executives to develop structure for skills assessment and inventory to identify division, department and individual training needs and support the development and delivery of needed training. -Identified gap in effectiveness of division training program and developed strategy for enhancing division program and addressing division and employee training needs utilizing general feedback, morale survey results, forecasted workload to manpower ratio and expanding areas of work.*Resigned from position to support spouse's job relocation, complete masters program and raise family.*

Cincinnati Area

Develop web-based training courses and narration files for Production Engineering division training program using division LMS and achieved deployment schedule based on yearly division goals and targets.-Collaborated in the development of web-based training reporting system to improve employee training record inquiries and optimize management reporting needs.

Cincinnati Area

Perform administrative support to multiple levels of management, including executive level management, coordinating and managing multiple priorities and presentation preparation.-Worked closely with Accounting and Finance to ensure timely processing of payments to help maintain amicable supplier relationships.