Angel Scott Email and Phone Number

DOT Office of the Secretary of Transportation (OST)Chirality Capital Consulting (OST) – Washington DCWe help our clients transform their business processes, improve efficiency of operations, strengthen policies and controls, increase transparency and performance management, and comply with Federal laws and regulations.• Provide assistance in managing the volume and assignments of correspondence across all Secretary offices · Support operational performance, provide quality assurance, review, and draft documents as necessary• Work closely with the Executive Secretariat, and other OST application contacts to usher timely documents through to the Secretary.• Follow Standard Operating procedures for managing correspondence services in a complex and fast-paced environment utilizing administrative controls.• Provide administrative management services support on an as need basis• Contribute to the timely review and assignment of tasks.• Proficient using the Electronic Document Management System (EDMS) to assist in the implementation.• monitoring, and maintenance of program and administrative functions.• Provide review and editing of documents to conform to departmental guidelines.

Managed fundraisers-Tracked all scholarship Accounts-Expedited scholarship application accounts

Lead Training Course Specialist- Roadside 4/19-Preset• Review NTC Scheduler for courses requested by State POC• Knowledgeable LMS(Learning Management System)• Provide logistics relate to training for Federal and State personnel • Document grade and create certs using MS Access and Class Manager• Utilize MS Sharepoint in scheduling class, materials and examinations • Prepare correspondence, grade examinations, data entry, and conduct reoccurring quality control audits• Prepare fail/pass list. If initial results indicate failure, review all test materials and forward to the Testing Administrator for additional analysis• Maintain various databases including current instructors, course approvals, number of students per class and number of re-tests• Facilitate all exam challenge/retest requests based on FMCSA policy• Monitor State Program mailbox for general inquiries and questions

• Preparation for New Associate Staff Travelers with E2 Travel Solutions• Preparation for Associate Staff Travel Authorization• Preparing Associate Staff Travel Voucher• Maintain calendar of classroom/conference room reservations and assist with classroom layout and setup; communicate classroom reservation policies to customers• Provide technical assistance for room setup• Track and maintain an up-to-date inventory • Quality Assurance for logistics• Provide prompt, courteous and efficient service when answering inquires by phone, email or in-person visitors to NTC• Provide audio visual support for in house and virtual training.

• Verify images, native files, OCR, and document information.• Tracking and reporting on progress.• Perform data entry tasks, examine/inspect loaded data for completeness and report any potential problems in processing.• Follow quality control checklist, communicate data quality issues and report issue to data loaders/manager.• Import/export documents to excel and input formula functions in excel.• Input data into Relativity and iConnect.• Facilitate Quality Assurance and Quality Control of data entry using iConnect to Relativity Migration QA Checklist.

• Sorted, filed and sent out packages via FedEx and USPS.• Maintained calendar schedules, file room, and ordered office supplies.• Processed in coming and manifest closed cases for background checks.• Kept in continuous contact with the background investigators to ensure processing is done in a timely manner.• Assisted with expediting cases and assigning leads.• Created office policies and procedures to improve coordination processes.• Developed To-Do lists with weekly and monthly objectives.• Reviewed draft documents for readability, format, grammar and spelling Assignment of incoming tasks to appropriate team member and follow-up.• Answered and redirected incoming phone calls to appropriate staff.• Conducted personal and telephonic interviews, fielded high level customer service questions.• Briefed cases, addressed discrepancies, retrieved records, and explored various leads in information.• Conducted background checks provided other administrative duties as needed.

- Respond to telephonic and written inquiries for government agencies - Serve as the liaison between numerous securities offices for government agencies- Process requests for file management- Maintain secure case files - Sort, distribute and collect mail. - Maintain inventory of records, track packages and prepare invoices

- Manage high level corporate calendars/schedules- Coordinate calendars within the team.- Create office policies and processes to improve coordination procedures - Develop To-Do lists with weekly and monthly objectives- Review of draft documents for readability, format, grammar and spelling- Assignment of incoming tasks to appropriate team member and follow-up- Answer and when necessary redirect incoming phone calls to appropriate staff- Take inventory of supplies and create a spreadsheet every month with new orders. - Organize office space for re-organization.- Organize and plan award ceremonies/organizational events