•Provided administrative support to two directors and a team of associates• Comprehensive travel management including flight, hotel and restaurant bookings within the UK and abroad• Event management: coordinated various small and large scale client and internal events including invitation distribution, manage event logistics, monitor participation and report feedback• Create and edit client presentations using Microsoft Office Packages• Extensive calendar management• Processing of staff expense reports and payments• Client invoicing including project set-up, creating invoices and monitoring payment• Member of the Towers Watson charity team & climate change initiative team

• Identified customer needs and sales opportunities, covering products such as mortgages, personal loans, credit cards, insurance, share trading and savings accounts​• Assisted with quality control of paperwork to ensure top marks in our quarterly branch audit• Gained new awareness of global banking systems

• Consistently achieved over 200% of quarterly sales targets• Responsible for international money transfers and currency exchange• Identified customer needs and sales opportunities, in person and via outbound sales calls• Assisted with the training of new branch staff• Responsible for branch stationary upkeep