Angela K Blake, Cap Email & Phone Number

With over 20 years of experience, I excel in leading teams and managing projects with a focus on quality assurance and employee relations. My skills in effective communication, analytical thinking, and negotiating contracts have been pivotal in adapting to dynamic environments and achieving strategic goals.My passion is in fostering a high-performing, inclusive workplace culture through innovative HR initiatives and training programs. As a strategic partner, I've enhanced stakeholder engagement across various organizations, particularly in local government, aligning team efforts with organizational objectives.I'm committed to improving operational efficiency, reducing costs, and implementing sustainable practices. My approach combines keen attention to detail, strategic decision-making, and a talent for building positive relationships, all aimed at driving growth, retention, and maintaining high management standards.

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  Senior Staff Assistant

  Alachua County Bocc, Florida

  Nov 2006 - Present

  In my role, I focus on developing and implementing employee relations strategies, aiming to resolve conflicts between staff and management. This enhances communication and employee engagement, ensuring a harmonious work environment. I use both quantitative and qualitative methods to analyze organizational goals and missions, providing well-founded recommendations and action plans to executive leadership.A key part of my strategy is accelerating organizational development. This involves evaluating performance and implementing change management strategies, which has significantly improved talent retention and employee efficiency. I'm particularly proud of establishing the Facilities Training Program for a team of 50. This program trains staff in HR and administrative tasks, operational procedures, and government policies, addressing skills gaps and fostering a continuous learning culture.Additionally, I manage the Facilities Readiness Program, ensuring compliance with state mandates for maintaining clean, safe, secure, and well-maintained government spaces. This involves data analysis from site visits and inspections and making recommendations to resolve discrepancies. I also spearhead the Customer Service Improvement Program, collaborating with various stakeholders to optimize facilities operations. This involves analyzing operational trends and recommending solutions to any issues, ensuring optimal performance and service delivery.