Angela Chen Email & Phone Number

Richmond, Bc, Ca

- Develop strong relationships with banks, credit unions, and other leading institutions to secure the best leasing and financing options for customers - Analyzed market trends to stay informed on industry developments and the competitive landscape, identifying opportunities to cross-sell and upsell products - Demonstrated expertise in various financial products, creating tailored presentations for customers to showcase the benefits of specific plans and increase sales - Collaborated with sales team to develop effective strategies for overcoming financial obstacles during vehicle negotiations - Provide exceptional customer service by address inquiries promptly, resolving issues efficiently, and maintaining open communication throughout and after the leasing and financing process - Maintained an organized workflow by prioritizing tasks effectively, managing multiple clients’ files simultaneously, and ensuring timely processing of all transactions - Maintained contracts and financial records with high accuracy, ensuring all details are correct and up-to-date

Richmond, British Columbia

- Processed and registered customer information using various software while maintaining both speed and accuracy- Assisted sales manager to achieve monthly sales target while independently completing month-end obligations and deadlines- Generated and maintained Excel Spreadsheets and reports to assist posting process for the accounting team- Daily support to the business management team on account status, contract accuracy, warranty review and client inquiries- Responsible for various administrative tasks for the team including scheduling and training session coordination

Richmond, British Columbia

- Maintained accurate records of client interactions and processed customer information using various software, ensuring both speed and accuracy - Streamlined administrative process for increased efficiency, implementing and organized filing system for easy access to documents and better tracking of communications history and future actions needed - Assisted the sales manager in achieving monthly sales target while performing effectively in a self-directed work environment, managing day-to-day operations and decisions - Provided daily support to the sales team regarding account status, contract accuracy, warranty reviews, and client inquiries - Handled sensitive information discreetly, maintaining strict confidentiality as required by company policy or legal regulations

Vancouver, Canada Area

- Accustomed to working in high-end fashion environment with ability to multitask and successfully provided quality customer service- Applied produce and service knowledge to up-selling and cross-selling in personal sales that doubled monthly personal allowance within 3 months- Sustained customer loyalty program to increase customer retention, expand account base, and further build brand loyalty- Trained new stuff team in selling through increased product knowledge and customer service

Vancouver, Canada Area

- Greeting and badging visitors- Answering customer service questions and giving direction to website and online support- Responsible for typing memos, reports and other correspondence- Received and distributed mail and messages to appropriate departments- Excellent time management skills that allow for the multi-tasking of all responsibilities- Strong work ethic and superior interpersonal, customer service and communication skills

Vancouver, Richmond

- Expertise in all aspects of restaurant food and beverage from tasting, methods of cooking, and storage and handling- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders- Completed multiple tasks while remaining professional and courteous in fast0paced environment of serving more than 60 customers at one time- Coordinated both kitchen and server to increase 5% table turn-over rate

Taiwan

Bachelor Of Business Administration, Marketing Management

Associate Of Arts And Sciences (A.A.S.)

Education record