It Specialist/Statistician
Suitland, Md
• Provided customer service and served as a primary contact to a variety of audiences including survey respondents, internal and external stakeholders, data users, sponsors, and areas of Congress. • Worked collaboratively with various departments including subject matter specialists, statisticians, mathematicians, and other programming/IT-related staff in a cross-divisional, Agile environment.• Prepared and delivered analysis of program issues and statistical reports to the primary stakeholders.• Completed data input to analyze and validate large input/output datasets and software logs.• Tested and validated online user-facing survey instruments and programs.• Maintained an online user-contact system and phone inquiries to execute various action items, data analysis, and information requests.• Developed, implemented, and maintained technical documentation for programs and procedures including software requirements, technical specifications, and other data forms for processing systems.• Responsible for the complete collection, analysis, and dissemination of survey data while adhering to sensitive deadlines. • Extrapolated data from processing systems to create and edit publications such as clearance documents for public release, graphics/tables, respondent letters, standard operating procedures, and training material and manuals in compliance with data quality/disclosure standards set by the Bureau for handling sensitive information.