Angela Cummins Email and Phone Number

Provide admin support to Division Chief, Administrator & Front Office Manager Manage personal calendars for Division Chief and Administrator Coordinate meetings and conference calls via WebEx and Zoom Organize physician interviews, travel arrangements and itineraries Plan/coordinate speaker presentations, catering, travel and agendas Create and maintain schedule templates for department providers’ clinics Create/Manage department schedules and calendars (Master, AMION, PTO, Clinics and Outreach clinics) Liaison for IU School of Medicine Education Department (assigning students to clinics and on-call service schedules and assist with fellowship program) Assist in research grant applications for division and individual providers Create and maintain spreadsheets for statistical reports for clinical data Liaison to PCP offices for patients who are admitted to cardiology service Schedule appointments coordinating with testing and other departments Mail appointment letters/maps Seek and retrieve any previous medical records relevant and imaging Back-up scheduler for caths, EP studies, pacemaker implants, MRIs, & CT scans Supervise, train and assist new and existing office staff Maintain office supplies stock Lean A3 Problem Solving Special Projects: Apr 2019 – RIE (Admin/Scheduling) - Appointed Team Lead Oct 2018 - Televox Project - Team Lead Jun 2018 - RIE Event (Backfilling Clinical Space)

Register patients, schedule appointments, update patient demographics and insurance infoAssist patients at the check in and out at the windows Answer phones and taking detailed information for multiple types of requests and distributing Process all medical records requests in a timely manner, scan records into EMR Record, process, and post payments, request payment for accounts in collections Distribute external/internal mail and faxes Assist pharmaceutical representatives by accepting/re-distributing and recording samples Maintain waiting room cleanliness Appointed team member to create/maintain seasonal bulletin board in the waiting room

Provide admin support to department leaders and senior physiotherapists Create and maintain department letters Transcribe letters and action medical record requests Monitor staffing levels at other locations and fill in as needed Supervise and train office staff when needed Maintain staff personnel records Order office and medical supplies Schedule training for staff, assist with department audits Enter over-time/vacation/sick time for departmental staff Assist patients at reception, answer phones and schedule appointments Maintain department patient schedule and wait list Health Care Assistant/Ward Secretary Pennine Acute Hospitals NHS Trust - Manchester, England A1/A2 (Inpatient Physiotherapy Ward)-Oldham Nov 2005 – Apr 2008 Register admitted and discharged patients Monitor meal ticket requests for weekday/weekend meal service Prepare charts for daily rounds Order medical nursing supplies Prepare for meal service and distribute food, snacks and drinks Assist with feeding and nutrition, basic hygiene, personal care, bathing and toileting

Admin support to HR advisors and appointed advocatesAnswer and distribute incoming calls accordingly Transcribe legal documents in preparation of court hearings Create new client packets and employee contracts for distribution Maintain appointed advocate calendar

Provide admin support to physical therapists and occupational therapists Schedule new and return patients Register new patients and update demographics and insurance details Check-in/check-out patients Enter charges for visits Maintain referring physician database and spreadsheets via MS Access/Excel Create and maintain patient charts assuring physical therapy orders/records are current Distribute incoming/outgoing mail and faxes File physical therapy notes signed by PCP into charts Action medical record requests

Check-in/check-out patients for multi-specialty office group Accept co-payment for office visits Balance cash box

Check-in/check-out patients Accept payments for office visits, post payments to account, balance cash drawer Answer phones and action requests Schedule same day appointments and follow-up appointments Action medical records requests File lab results and hospital records into patient charts