Angela Dodd Email & Phone Number

Providing support to NDIS participants who have psychosocial or other disabilities to implement their supports once they have achieved NDIS funding. I work with the participant to implement the supports from their plan to build capacity, managing the impact of their disability and improving their health, well-being and participation in the community.

Tasmania, Australia

An innovative and passionate problem-solver, I bring sound leadership, communication and strategic business development skills acquired from experience as a HR advisor and success in raising the turnover of my family run roadhouse, from $400k to $2Mill. My mission to deliver a high quality product in an environment where the customers felt welcome and the staff felt supported, has instilled within me a passion to help fellow operators achieve their own business, leadership and financial success.✦Recruitment✦Outsourcing HR activities eases your workload and ensures your business remains compliant.☛ Review vacancy and requirements☛ Prepare and manage advertisement☛ Shortlist and screen applicants☛ Conduct interviews and reference checks☛ Assist with onboarding✦Business Management✦Every business is different and has different needs. By taking a bird's eye view, I can help identify the gaps and areas of improvement.☛ Analysis of staffing/turnover☛ Performance management assistance☛ Training needs analysis☛ Business marketing/social media☛ Procedure and process review/creation✦Administration✦Hiring a professional to take care of the admin tasks will ensure you stay on top of your financial records and manage your communications.☛ Accounts, MYOB/XERO, Payroll/STP☛ Document creation☛ Editing/Proofreading☛ Project Coordination☛ Email Management and data entry

Grew an under-performing business to increase annual revenue from $400k to $2M by drawing upon exceptional business and financial acumen, while enhancing workplace culture leading to a committed and valued team of 10. Achievements include:☛ Identified the most profitable product lines and applied creative merchandising, marketing, and sales techniques to increase uptake by customers.☛ Built a high-performing, loyal and invested team by applying knowledge and experience of successful recruitment, onboarding, and training approaches. This included a tailored approach to coaching and inspiring employees to join the journey to succeed and share in company achievements. ☛ Enhanced profits via robust negotiations with suppliers and strict monitoring of expenditure. ☛ Applied lean principles to ensure smooth and efficient business operations.☛ Modelled and enforced high standards of customer service, ensuring staff fulfilled the mantra that “the customer is at the heart of all interactions” within the business, resulting in a warm and welcoming environment that generated repeat clientele.☛ Implemented systems and procedures to guarantee that all health and safety, and other regulations were met. ☛ Achieved a successful and financially rewarding sale of the business and created long-standing relationships with customers and staff.

Oversaw all aspects of human resource and people management at the Spreyton and Wynyard sites for a well-established FMCG company encompassing a portfolio of well-known brands includes Western Star, Perfect Italiano, Bega Cheese, Mainland and Australian Dairies. Achievements include:☛ Implemented workforce strategies, in partnership with Executive Committee members and business leaders, to achieve business goals and the strategic plan, in support of up to 180 staff. ☛ Coached, mentored and supported senior staff members in people management capabilities, building leadership capability and drove performance across portfolios. ☛ Partnered with business leaders to ensure the delivery of successful organisational change programs, from conception and design, to implementation and evaluation. ☛ Actively engaged in talent management and development processes, including coaching and mentoring, succession planning, disciplinary processes, terminations and the development of retention strategies.☛ Built effective relationships through open and timely communication with union officials and delegates and via active participation in consultative committee meetings.☛ Reviewed, developed and provided advice regarding the interpretation and application of HR policy to ensure alignment with organisational objectives and strategies.