Des Moines Public Schools (DMPS) September 2012 – May 2014 Waukee Community School District (WCSD) March 2014 – May 2014 West Des Moines Community School District (WDCS) August 2012 – May 2014

Hillis Elementary School (DMPS) – Title Reading Teacher October 7, 2013 - December 19, 2013Hillis Elementary School (DMPS) – 2nd Grade Teacher January 13, 2014 - February 5, 2014

King Elementary School, Des Moines, IA 8/2011 - 10/2011KindergartenPrepared and maintained a safe and organized classroom.Taught, demonstrated and modeled proper classroom behavior using PBIS.Developed clear objectives for all lessons and units, and objectives communicated to the children.Attended and participated in professional development trainings and meetings.Taught basic skills such as colors, shapes, number and letter recognition, and social skills.Read to students in large group.Conferred with parents and guardians to discuss their child's progress, achievements, and concerns during parent/teacher conferences to determine any priorities for their children and their resource needs.Prepared objectives and lessons following curriculum and district guidelines.Tested students on district objectives and benchmarks.Maintained accurate and complete student records.Prepared materials and the classroom for creative play, learning, and motor-skill activities.Collaborated with other kindergarten teachers to develop, evaluate and revise daily lesson plans.McKinley Elementary School, Des Moines, IA 10/2011 - 12/20115th GradeDeveloped clear objectives for all lessons and units, and objectives communicated to the children.Created daily lesson plans for four different reading level groups.Attended and participated in professional development ELL trainings and meetings.Taught and tested students on adding and subtracting fractions.Conducted large group Daily 5 Cafe.Prepared objectives and lessons following curriculum and district guidelines.Prepared students for district reading test.Collaborated with other 5th grade teachers to develop, evaluate and revise daily lesson plans.Utilized classroom technology to enhance learning and teaching strategies.Maintained a safe and organized classroom.Reinforced proper classroom behavior using PBIS.

Established and maintained an electronic records management system.Effectively scheduled appointments by phone for current and potential clients.Prepared correspondences for clients and prospects.

In-Home Child Care ProviderEstablished a successful home-based childcare business.Organized and maintained accurate and current child documentation.Calculated and maintained monthly tax and financial records.Planned and scheduled daily activities and meal menus for children.Maintained a safe and healthy learning environment for children.Created and maintained financial agreements and Parent/Provider Handbook.Provided good parent/provider communication.

Established and maintained an electronic records management system.Effectively scheduled appointments by phone for current and potential clients.Prepared correspondences for clients and prospects.

Utilize various skip tracing techniques and collection strategies (often designed by employee) to locate right parties in order to negotiate payment arrangements on high collectability or value accounts.Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.Overcome stalls and objections & suggest money sources for debt payment.Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines.May advise management regarding collection strategy effectiveness for various portfolios.May help resolve higher level disputes.Take escalated calls from level I and II collectors.