Angela Leblanc Email and Phone Number

-Managed operations and set up of retail toy store for the largest traveling dinosaur exhibit in North America -Oversaw staff of 4-8 employees, gave direction, mentored, and handled discipline issues-Demonstrated ability to ensure that quality products are purchased in correct quantities -Thorough understanding of quality and delivery protocols in compliance to venue requirements; ensured the timely delivery of commodities-Verified, entered, updated, and expedited purchase… Show more -Managed operations and set up of retail toy store for the largest traveling dinosaur exhibit in North America -Oversaw staff of 4-8 employees, gave direction, mentored, and handled discipline issues-Demonstrated ability to ensure that quality products are purchased in correct quantities -Thorough understanding of quality and delivery protocols in compliance to venue requirements; ensured the timely delivery of commodities-Verified, entered, updated, and expedited purchase orders; maintained inventory levels -Hands-on experience in coordinating the setup of retail toy store weekly-Supervised retail toy store registers; handled cash and credit transactions quickly and accurately-Helped company maintain high customer service ratings in a high-volume, fast paced environment; in charge of customer complaints and accommodations regarding retail toy store Show less

-Co-managed company’s Facebook, Instagram, and Twitter-Updated events and managed changes; produced and directed videos to showcase different aspects and changes of JQ events -Performed the tasks of developing, writing, filming, and distributing content for a variety of communication products-Corresponded with news reporters and journalists in each region to fulfill requests; monitored media coverage as well as provided responses to media inquiries

-Created and implemented a relationship between the SIFAT gardens and cafeteria, where the menu changes daily based on what was picked in the gardens that day-Planted, cultivated, and harvested SIFAT produce as instructed by the Agricultural Coordinator -Cleaned and stored all produce properly-Cooked and prepared food for campus guests -Taught food service personnel proper preparation and cooking techniques for produce-Planned daily menu in accordance with available SIFAT… Show more -Created and implemented a relationship between the SIFAT gardens and cafeteria, where the menu changes daily based on what was picked in the gardens that day-Planted, cultivated, and harvested SIFAT produce as instructed by the Agricultural Coordinator -Cleaned and stored all produce properly-Cooked and prepared food for campus guests -Taught food service personnel proper preparation and cooking techniques for produce-Planned daily menu in accordance with available SIFAT and local produce -Placed weekly food order through SYSCO and other local distributors -Supplemented supplies with local grocery store items as needed -Equipped Learn & Serve participants and staff with an understanding of the importance of fresh produce grown locally -Provided SIFAT campus guests with healthy and enjoyable food -Educated campus cafeteria guests and all food service personnel on nutritional information -Taught 7th – 12th grade Learn & Serve students agricultural techniques, appropriate technologies, etc. as instructed by L&S Program Director Show less

-Maintained high standards of customer service during high-volume, fast paced operations-Communicated clearly and positively with coworkers and management-Input dine-in or to-go orders in POS system for order taking-Handled cash and credit transactions quickly and accurately -Assisted management with inventory control and stock ordering -Built loyal clientele through friendly interactions and consistent appreciation -Took initiative to find extra tasks when duties were… Show more -Maintained high standards of customer service during high-volume, fast paced operations-Communicated clearly and positively with coworkers and management-Input dine-in or to-go orders in POS system for order taking-Handled cash and credit transactions quickly and accurately -Assisted management with inventory control and stock ordering -Built loyal clientele through friendly interactions and consistent appreciation -Took initiative to find extra tasks when duties were completed-Designed menu and apparel Show less

-Delivered high quality customer service to promote Starbucks culture, values, and mission-Accurately input customers’ orders into POS system and communicate orders to other baristas-Handled cash and credit transactions quickly and accurately-Maintained clean and organized workspace to optimize operations and enable partners to easily locate resources and products-Prepared and provided consistent hot and cold beverages, whole bean, and food products in an efficient… Show more -Delivered high quality customer service to promote Starbucks culture, values, and mission-Accurately input customers’ orders into POS system and communicate orders to other baristas-Handled cash and credit transactions quickly and accurately-Maintained clean and organized workspace to optimize operations and enable partners to easily locate resources and products-Prepared and provided consistent hot and cold beverages, whole bean, and food products in an efficient manner-Reinforced and upheld operational policies and procedures for cash handling, safety, security, facilities maintenance, and inventory management Show less