Visit and/or telephone noncompliant census residences to complete, facilitate or encourage census completionQuality assurance and secure submission of completed and otherwise confidential documents

Wrote, modified and corrected legacy document output system migrations using C# and a variety of custom scripts resulting in a modernized, simplified and efficient document output system. Performed extensive QA testing accounting for all inputs, conditions and combinations ensuring accuracy to the pixel level. Developed created and deployed advanced word templates with embedded business rules programmed in C# resulting in multi-lingual, interactive web forms which reduced template volume and errors. Designed, created and managed sales cycle lead contact structure, CASL automation and functional dashboards within MSCRM, improving sales team efficiency and lead generation. Regular support using CRM functions, importing and querying data. Additional support provided via market research and sample data.

Entirely designed and produced contact, lead, account and opportunity forms as well as creative dashboard including maps to better visualize customer reach prior to OOB integration.Fully redeveloped and customized MS CRM Dynamics 2011 from a dormant and cluttered state resulting in increased lead generation and consistent communicationsInvestigated and lead business through the 2012 rollups and into the major CRM Dynamics 2013 releaseCustomized workflows, initiated and developed new workflows to increase automation and efficiencyDeveloped reports for CEO and sales managers, wrote and presented training documents for new staff inductions and version changes creating consistency and single source of truthSourced, designed and purchased merchandise items such as customized plush toys resulting in increased revenues and brand recognitionSolicited and arranged approximately 500 client prospect appointmentsManaged client and lead databases ensuring optimal contact and reachDeveloped and wrote training pack for client prospectingOrganized and communicated with satellite account managers to fulfill their lead requirements

Taught English as a foreign language to children ages 6-16. Developed educational resources and assisted in curriculum creation and textbook selection.

Arranged appointments with prospective and existing clients on behalf of my agent.

Entry-level management position involving training new employees, assisting callers and coworkers, cleaning the office, making and verifying sales, and customer service