Angela Middleton Email and Phone Number
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Angela heads up a team of seven and is responsible for trade partnerships and revenue at Norwegian Cruise Line in Australia and New Zealand. With 20 years’ experience in the travel industry, including senior sales and product development roles at Insight Vacations, Virgin Australia and Best Western Australia, Angela is a passionate people leader who believes in coaching and supporting her team to succeed. Angela credits much of her growth within the travel industry to the mentoring experience gained through The Travel Industry Mentor Experience program 10 years ago. Angela has also since mentored twice on the TIME program furthering her passion in people development and giving back to the travel industry. In 2022 Angela was named Regional Sales Manager of the year at the NCL Global Sales Conference and the NCL Team was awarded Best Industry Support – Cruise at the NTIA awards in the same year. Outside of work Angela is a mother of 2 children – and in her spare time volunteers as the President of the local swimming club. Career HistoryAfter commencing as a Management Cadet at Best Western Australia in 2004, Angela went on to hold various commercial roles at Best Western Australasia before moving to Virgin Australia 2008 followed by Insight Vacations in 2017 and Norwegian Cruise Line in 2019.Angela enjoyed a 10-year career at Virgin Australia working across various retail and corporate sales functions before progressing to Product Development Manager for International Inbound Sales – responsible for the fares and product international agents sold. As NSW Regional Industry Sales Manager, Angela oversaw a team of highly skilled Account Managers to ensure the right business plans, business relationships and contracts were developed, negotiated and executed to deliver strong revenue results. Following this Angela held the role of National Sales Manager for Virgin Australia, managing the largest travel industry accounts. In 2017 Angela progressed her career, taking on the role of Head of Sales at Insight Vacations. This role saw Angela in the Senior Leadership Team within the business, developing the national sales strategy, leading and coaching a team of Sales Managers across Australia to achieve aggressive sales targets and KPIs with commercial trade partners. Angela joined Norwegian Cruise Line (NCL) as Senior Manager Sales in 2019, managing a team office and taking responsibility for trade partnerships and revenue in Australia and New Zealand.
Norwegian Cruise Line
View- Website:
- nclhltd.com
- Employees:
- 16598
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Director Field Sales Au And NzNorwegian Cruise LineWollongong, Nsw, Au -
Director Field Sales Au/NzNorwegian Cruise Line Jan 2024 - PresentSydney, New South Wales, Australia -
Senior Manager Sales Aus/NzNorwegian Cruise Line Dec 2019 - Jan 2024Sydney, AustraliaAccountable for delivering growth in revenue and passenger numbers from Australia & New Zealandand the management, coaching and development of the Business Development Team. -
Board MemberTime - Travel Industry Mentor Experience Jul 2023 - PresentSydney, New South Wales, Australia -
MentorTravel Industry Mentor Experience Sep 2016 - Present -
Committee MemberTravel Industry Mentor Experience Jun 2015 - Jun 2018SydneyThe Travel Industry Mentor Experience is a not-for-profit company established in 2009 to offer a range of business skills, development guidance and support sessions, within a mentoring and peer collaboration environment, to aspiring mid level management individuals of the travel and tourism industry.As a graduate of the TIME program, I am proud to now be a Committee Member support the board to grow the program and give back to the industry that has nurtured my career.https://www.travelindustrymentor.com.au/index.php/what-we-do/our-committee/159-angela-middleton -
Office AdministrationMy Building Certifier 2018 - 2020KirraweeRole: Part Time post maternity leave and through reduced hours in full time work during the covid impact on the travel industry I worked within our family business managing the work flow of building certification including file administration and managing the inspection booking and scheduling process for the team of certifiers. The role included key marketing strategy development for the business. Key Achievements:• Developing new inspection booking and scheduling system• Creating and deploying google analytics and SEO.• Enhancing enquiry form and all webpages on the business website -
Head Of Sales/Business DevelopmentInsight Vacations Jul 2017 - Nov 2019Sydney, AustraliaManaged the strategy and implementation of initiatives to drive sales through trade channels. Managed team of 10 Sales Managers and 1.5 sales support team. -
National Account ManagerVirgin Australia Aug 2016 - Jul 2017SydneyMy Role: Management of strategy across all retail and wholesale sales channels and opportunities for Virgin Australia within the Flight Centre Travel Group nationally. Negotiate, develop and Implement effective initiatives to drive sales and ROI across the Virgin Australia network. -
Regional Industry Sales Manager, NswVirgin Australia Dec 2014 - Jul 2016Sydney, AustraliaMy Role:Drive the sales strategy across industry portfolio in NSW. Mentor, lead and inspire team of five Account Managers and two sales coordinators. Negotiate and implement contracts with agents. -
Product Development Specialist - International MarketsVirgin Australia Feb 2013 - Dec 2014SydneyMy Role: Held accountability for the development and implementation of the Online, Offline and Inbound product strategy and market action plans across the channels. The role was responsible for improving the revenue mix from Virgin Australia international markets and NZ. -
Corporate Account Manager TmcVirgin Australia Jan 2010 - Feb 2013SydneyMy Role: To aggressively grow Virgin Australia sales through efficient targeting and conversion of the Travel Management Company transactions allowing the business to maximise potential revenueIt was during this role that I had significant engagement and influence with the new CEO of Virgin Australia and through this engagement and meetings Project Unify was born. This project was subsequently largest project ever undertaken by Virgin Australia to date whereby a new reservation was implemented and Virgin Australia moved to transact via the GDS. -
Federal Government Implementation ManagerVirgin Blue Apr 2010 - Aug 2010SydneyMy Role: Develop project plan and implement the WoAG Air Travel Arrangements with the Nominated TMC Panellists.This contract was successfully implemented and required strong relationships internally with Revenue Management, Velocity and Accounts along with effective communication and documentation to the TMC’s for this success to be achieved, whilst ensuring that all internal stakeholders were meeting deadlines for Go Live. Importantly this was the first foray into Private Fares for the business, prior to have the right reservation system to support the types of fares offered and it was implemented in a tight deadline and in line with the detailed project plan that I designed for the fares implementation. -
National Corporate Sales CoordinatorVirgin Blue Jan 2008 - Mar 2010Sydney -
Sales Executive Nsw/TasBest Western Australasia 2005 - Jan 2008North Sydney -
Management CadetBest Western Australasia Jan 2004 - Dec 2005North Sydney Head Office
Angela Middleton Skills
Frequently Asked Questions about Angela Middleton
What company does Angela Middleton work for?
Angela Middleton works for Norwegian Cruise Line
What is Angela Middleton's role at the current company?
Angela Middleton's current role is Director Field Sales AU and NZ.
What is Angela Middleton's email address?
Angela Middleton's email address is an****@****ail.com
What schools did Angela Middleton attend?
Angela Middleton attended 7 Habits Of Highly Effective Managers, Time Mentoring Program, Tafe Nsw, Tafe Nsw, Kirrawee High School.
What skills is Angela Middleton known for?
Angela Middleton has skills like Airlines, Travel Management, Business Travel, Tourism, Sales, Sabre, Galileo, Revenue Analysis, Aviation, Leisure Travel, Yield Management, Account Management.
Not the Angela Middleton you were looking for?
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1wyndham.vic.gov.au
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Angela Middleton
Greater Perth Area -
Angela Middleton (GAICD)
Doing Work That I Love With People I Enjoy Working With And Giving Back To CommunitiesMelbourne, Vic2mebank.com.au, gmail.com1 +614198XXXXX
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