Angela Ott Email & Phone Number

Charlottesville, Virginia

Charlottesville, Virginia Area

• Provide customer service for internal and external customers to ensure streamlined claim resolutions
• Research and organize claim details in claim database, claim history, and sensitive customer data, prepare claim documents, and provide reports and actions for claim managers review and approval
• Provide support to various business units by performing daily administrative functions
• Create and maintain monthly team schedule and organize monthly team meetings
• Serve as subject matter expert and create training presentations for roll-out of new business system applications and process changes

Charlottesville, Virginia Area

• Organized, reviewed, and input detailed customer property inventories into claim database for large loss incidents with significant damage

Charlottesville, Virginia Area

• Administrative assistant, responsible for various general office duties including scheduling appointments, ordering supplies, and preparing and filing customer correspondence

Charlottesville, Virginia Area

• Supervised & trained staff of 4 to 8 employees
• Responsible for scheduling, cash on hand, and customer problem resolution