Angela Secrest Email and Phone Number

I have more than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedure. I have an excellent working knowledge using both IBM and Mac systems Microsoft Excel, WordPerfect, Microsoft Word and QuickBooks. Ability to train, motivates, and supervises customer service employees. A team player, acknowledged as “Total Quality Customer Service Professional.”Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories. Good filing skills, organizational skills and experience in handling confidential paperwork