Angela Wright Email & Phone Number

Church Hill, Tn

Middlesboro, Ky

Middlesboro, Ky

Harrogate, Tn

I was hired into the company as it was growing technology wise. When I began the company was on a basic Unix network using a central server with terminals and serial printers. They had only 1 PC at the time. I introduced a peer to peer network and by the time I left we had over 50 PC's, 5 network printers and T1 connections to all our branches.Maintained database, and provided technical and desktop support for end users on desktops, laptops, network printers, copiers and IP Phone system, as well as maintained time clock and HR information onlineMigrated from a Pick based inventory control system to a database driven (sql) solution, by using export tools and manually manipulating data which insured smooth transition and minimal down time at go-live Created small training classes to teach fundamentals of new program as well as created a work book for each employee to use so there were fewer problems at go-live Increased efficiency in purchasing department by working with the agents to create a new report to allow them to better maintain their lines.Implemented new web based time clock solution which improved accuracy and saved hours of timeSaved the company money by storing seldom used reports electronically instead of physically printing them out of

Hired as a Summer Student workerWorked with walk in customers as well as customers with reservations to equip them with a vehicle. Also worked with customers who parked their personal cars and desired rides to the airport.