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Angela Wright is listed as Learning & Development Specialist at Extendicare, a company with 3066 employees, based in Oshawa, Ontario, Canada. AeroLeads shows a work email signal at live.ca and a matched LinkedIn profile for Angela Wright.
Angela Wright previously worked as Learning And Development Specialist at Extendicare and Field Accounting Analyst at Extendicare Inc.. Angela Wright holds Call Centre Agent 634-E, Call Centre Customer Care, Completed from Ministry Of Training Colleges And Universities.
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AeroLeads found 1 current-domain work email signal for Angela Wright. Compare company email patterns before reaching out.
Angela Wright is a Learning & Development Specialist at Extendicare. She possess expertise in training, call centers, workforce management, bpo, customer experience and 28 more skills.
Listed skills include Training, Call Centers, Workforce Management, Bpo, and 29 others.
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Markham, Ontario, Canada
Developed the LTC Operations Manager Onboarding Program, designed to guide Administrators, Executive Directors, and new Operations Managers through a new Operations Manager's first 90 days.Trained Employee Service Centre staff on Workday processes during the Workday integration.Project: FlexStart Operations Manager Onboarding Program for LTCRole.
Ontario, Canada
Develop and deliver initial and developmental training to call centre agents. Perform gap analysis, create and implement training plans to address agent needs and increase customer satisfaction scores. Write call handling process and maintain shared knowledge database. Coach and develop designated trainer skills in classroom facilitation and creation of.
Ontario, Canada
Delivered quality training to CSRs with a focus on sales and retention. Successfully met retention and first time pass rates from the training programs. Coached employees how to reach sales and retention goals. Analyzed new agent call scores for learning gaps and developed job aids and tools using a variety of programs to facilitate agent learning and.
Ontario, Canada
Answered inbound contacts from customers. Delivered overview of services provided and educated callers about features of interest while exceeding sales and quality goals. Received client and Concentrix recognition awards for providing high quality customer service and achieving sales and retention goals.
Other employees you can reach at extendicare.com. View company contacts for 3066 employees →
Diana Paonessa
Colleague at Extendicare
Orillia, Ontario, Canada, Canada
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DG
Dickson Gyasi Nimako
Colleague at Extendicare
Minneapolis, Minnesota, United States, United States
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CA
Claire Abriam
Colleague at Extendicare
Greater Toronto Area, Canada, Canada
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DB
Debbie Burnside
Colleague at Extendicare
Timmins, Ontario, Canada, Canada
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FH
Feben Habete
Colleague at Extendicare
Waterloo, Ontario, Canada, Canada
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KK
Kabir Kalia
Colleague at Extendicare
Edmonton, Alberta, Canada, Canada
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PW
Paulette Wilson
Colleague at Extendicare
Markham, Ontario, Canada, Canada
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KW
Katherine Weatherston
Colleague at Extendicare
Hamilton, Ontario, Canada, Canada
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NV
Nancy Volkman
Colleague at Extendicare
Weyauwega, Wisconsin, United States, United States
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BR
Bhagya Rani Vanamala
Colleague at Extendicare
North York, Ontario, Canada, Canada
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Received certification as a journey person in the Call Centre Customer Care apprenticeship program.
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Angela Wright works for Extendicare.
Angela Wright is listed as Learning & Development Specialist at Extendicare.
AeroLeads has found 1 work email signal at @live.ca for Angela Wright at Extendicare.
Angela Wright is based in Oshawa, Ontario, Canada while working with Extendicare.
Angela Wright has worked for Extendicare, Extendicare Inc., and Concentrix.
Angela Wright's colleagues at Extendicare include Diana Paonessa, Dickson Gyasi Nimako, Claire Abriam, Debbie Burnside, and Feben Habete.
You can use AeroLeads to view verified contact signals for Angela Wright at Extendicare, including work email, phone, and LinkedIn data when available.
Angela Wright holds Call Centre Agent 634-E, Call Centre Customer Care, Completed from Ministry Of Training Colleges And Universities.
Angela Wright is listed with skills including Training, Call Centers, Workforce Management, Bpo, Customer Experience, Customer Retention, Contact Centers, and Performance Management.
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