Angela Blackington Email & Phone Number

New Gloucester, ME

MOUNTAIN, LTD.™ provides a full range of project management and recruitment solutions to the telecommunications industry. Our managed engineering services teams, paired with proven technology, have propelled MOUNTAIN, LTD.™ into national leadership positions with our clients. Our teams, specializing in outside plant engineering, design, permitting, right.

Boston, Massachusetts

• Works as the direct point person for the “Daily Review” – the alignment and organization of hundreds of tasks such as crossconnects, VoIP, and 911 testing, and then assignment to multiple cross-functional teams.
• Crafted post-9/11 protocols for networking redundancy and trained coworkers in procedural application.
• Spearheaded “grooming project” to troubleshoot and reorganizing a specific relationship with Verizon, consistently saving revenue.

Farmington, Michigan

Helmed the organization of national conventions and training conferences for local, state and federal police and emergency medical services agencies. Coordinating staff, materials, training, and the arrangements/timing for high-level guest speakers including for the Former Surgeon General of the US.

Bristol, Tennessee

Worked to install hardware, power, and cabling for central offices as part of analog to digital crossover, gaining complete operational knowledge of hardware from an installation perspective. Also, worked in organization of installs, maintaining timelines, security clearance, travel arrangements and associated work orders.

Kansas City, Missouri

• Employed to design develop and deliver customer service training programs surrounding Telecommunications, including the restructuring of the APCO “40 Hour Basic Telecommunicator Course" for emergency dispatchers.
• Acted as liaison for politicians, governmental entities, and 911 emergency response organizations.

Kansas City, Missouri

• Primary operations manager for an active alarm dispatch center, overseeing a staff of 7 full time and 25 part-time employees and monitoring communications and oversight for emergencies of any kind over radio, computer.
• Reformatted hiring procedure, crafting tests for new hires, and assessments during onboarding.
• Researched regular incidents, preparing reports and recommending swift action in emergency situations.

Warrensburg, Missouri

• Acted as the coordinator for emergency contacts, relaying to police and safety personnel in responses to aid requests. Also engaged in training, teaching the APCO 40 Hour Telecommunicator Course to new dispatchers.
• Created a groundbreaking “Call 911” program, training the public in 911 protocol.

Network Track

2020 Technologies Training: 2020 Tech training - Basic Telecommunications Training (BTT) 2020 Tech training - Network Transport.

Bachelor’S Degree, Criminal Justice/Law Enforcement Administration