Angela Hicks Email & Phone Number

Colorado Springs, Co, Us

San Jose, Ca, Us

Leads the education and training strategy at TapClicks. Responsible for identifying and deploying educational programs through collaboration with management teams of current and future training and development needs. Evaluates the effectiveness of established educational programs. Helps TapClicks users grow and reach success in using TapClicks by creating and maintaining the coursework on TapClicks Academy.

San Jose, Ca, Us

Developed engaging and effective learning experiences to help users gain proficiency in TapClicks products. Managed the strategy and development of the TapClicks Academy to further TapClicks users' understanding of TapClicks products and features while maintaining alignment with TapClicks' product roadmap and future business goals. Co-hosted and created a monthly webinar showcasing TapClicks' latest product updates and continuing education on digital marketing and reporting.

Alexandria, Virginia, Us

Created the curriculum and content for in-person leadership development and virtual learning experiences including: playbooks, PPTs, workbooks, facilitator guides, webinars, videos, podcasts. Directed video production for on-demand training content and marketing collateral. Implemented a digital learning platform (LMS) to expand Linkage's product offerings to include a virtual learning environment. Oversaw the quality-control process for any additional training materials developed by Linkage consultants. Developed a physical board game for the Purposeful Leadership classroom experience.

Cambridge, Massachusetts, Us

Taught courses on Inbound Websites, Forms, Landing Pages, Calls-to-Action and Thank You Pages. Created curriculum, supporting training materials and presented and edited the videos for each course presented to students through live/virtual in-person courses and on-demand. Traveled to numerous large marketing conferences and HubSpot User Groups to give talks on Inbound Marketing and hands-on training seminars. Contributed to the flagship Inbound Certification by managing the section on converting leads (30% of the certification). Also managed the HubSpot Design Certification and the HubSpot Contextual Marketing Certification from start-to-finish including: curriculum development, project planning, content creation, course measurement and ongoing improvement.

Cambridge, Massachusetts, Us

Took ownership and direct responsibility for a team of seven senior-level Support Engineers. Guided team members to reach their professional growth potential through mentorship and training to further develop their career. Achieved the top qualitative and quantitative results as a team, month-over-month. Assisted Management with scheduling and day-to-day operations. Mentored the Support Engineering team by monitoring the team's performance and training/motivating individuals to be top performers (both quantitatively and qualitatively). Assisted Management with scheduling and day-to-day operations.

Cambridge, Massachusetts, Us

Provided technical support to HubSpot customers and Partners via phone and ticketing system. Developed individual inbound marketing strategies for customers along with insight into their SEO efforts through reporting analytics software. Trained customers on using the HubSpot software tools and optimal marketing processes. Provided custom web design, enhancements and troubleshooting assistance for customers in: HTML, CSS, JavaScript and jQuery libraries, Salesforce, and HubSpot websites.

Offered branding strategy development and creative consultation. Developed websites, graphic design collateral and social media marketing campaigns. Assisted with website traffic growth/increasing blog readership, lead generation and in-depth marketing research for B2B companies. Provided project management solutions, website wireframes and growth strategy, and technology training.

Cupertino, California, Us

Provided one-on-one instruction on creative software to over 1,000 students and facilitated hands-on group workshops. Some of my exceptional students were able to secure federal grants, presidential awards and venture capital to further their creative projects and business ideas under my guidance and training. Designed and maintained a wiki for sharing knowledge amongst the Creative department. During a special project at Apple Corporate: Developed a new communication process for Product Managers to collaborate more efficiently in a global, virtual environment while readying to release the first iPad.

Developed the 2008 art education programming and the curricula for the quarterly course offerings. The 50+ courses were developed for several levels of expertise (pre-K, early learners, beginner, intermediate and advanced). Maintained supply budget and inventory for the art classrooms. Oversaw student registration and created a new contact database for the Education department at the Museum.

Huntsville, Alabama, Us

Created 2-D animations, graphic stills and 3-D maps for the live 5, 6, and 10 o'clock newscasts. Controlled the live broadcast of closed-captioned scripts and graphic display during the news. Successfully contributed to over 400 live broadcasts, including extended, inclement weather broadcasts during this timeframe.

Tuscaloosa, Al, Us

Taught 200 undergraduate Communication-major students in 10 different lab courses. Created and facilitated hands-on exercises in Adobe Photoshop, InDesign, Illustrator, and Microsoft PowerPoint. Provided detailed written critiques and verbal feedback on student projects. Administered lectures on the history of graphic design and the methodology of visual communication. Maintained office hours for students to receive additional one-on-one critique, guidance and instruction outside of the classroom.

Birmingham, Alabama, Us

Developed the education programming and curriculum for thirty teachers -- art instruction for children ages 7-12. Registered over five hundred students for the Museum’s summer camps. Curated and hung artwork for an end-of-summer exhibition. Planned gala for exhibition, maintained the budget and oversaw the gala promotion and marketing communication strategy.

Served as lead tech support for graphic design lab. Created archival filing system of over 20,000+ physical slides for the Art History Chair and department. Designed promotional flyers and brochures for gallery exhibitions. Assisted with exhibition preparations of hanging artwork and lighting design. Maintained special event and catering budget. School ambassador to guest artists.

Birmingham, Alabama, Us

Developed an interactive gallery tour for a special exhibition of an "American Western Frontier" (private collection). Conducted extensive research on each piece in the collection, which resulted in an archive of private gallery records and research for the Birmingham Museum of Art.

Served as account manager between represented artists and Primitive arts. Prepped gallery for exhibitions by hanging artwork and lights and created slides for gallery's portfolio. Managed the gallery's mail communications, mailing list and copywriting for upcoming exhibitions. Developed a transactional FileMaker database for mailing and sales capture. Assisted with sales transactions and coordinated art deliveries post-sale.

Ma, Advertising And Public Relations

Bfa, Art