Angela Hicks

Angela Hicks Email and Phone Number

Technical Enablement Manager @ Iterable
Colorado Springs, CO, US
Angela Hicks's Location
Colorado Springs, Colorado, United States, United States
Angela Hicks's Contact Details

Angela Hicks personal email

About Angela Hicks

With a BFA in Graphic Design and an MA in Advertising and PR, I have thrived within the dynamic tech industry for over a decade. My expertise lies in simplifying complex concepts and becoming an indispensable asset to SaaS startups.During my time at Apple Inc., I had the privilege of training creative professionals on software at their flagship store in Boston. It was an incredible experience that fueled my passion for education. Later, I had the opportunity to train millions of HubSpot users worldwide through the renowned HubSpot Academy, empowering them with transformative certifications. Currently, at TapClicks, I continue to create educational experiences that fuel growth and empower users and employees alike.I am fortunate to be described by my colleagues as approachable, empathetic, and an invaluable collaborator. These qualities are essential to me because my true passion lies in simplifying complex concepts and nurturing marketers to help them unleash their full potential. Together, let's redefine empowerment and productivity in the SaaS Martech landscape.

Angela Hicks's Current Company Details
Iterable

Iterable

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Technical Enablement Manager
Colorado Springs, CO, US
Website:
iterable.com
Employees:
839
Angela Hicks Work Experience Details
  • Iterable
    Technical Enablement Manager
    Iterable
    Colorado Springs, Co, Us
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  • Tapclicks
    Director Of Education And Training
    Tapclicks May 2021 - Present
    San Jose, Ca, Us
    Leads the education and training strategy at TapClicks. Responsible for identifying and deploying educational programs through collaboration with management teams of current and future training and development needs. Evaluates the effectiveness of established educational programs. Helps TapClicks users grow and reach success in using TapClicks by creating and maintaining the coursework on TapClicks Academy.
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  • Tapclicks
    Instructional Designer
    Tapclicks Apr 2020 - Apr 2021
    San Jose, Ca, Us
    Developed engaging and effective learning experiences to help users gain proficiency in TapClicks products. Managed the strategy and development of the TapClicks Academy to further TapClicks users' understanding of TapClicks products and features while maintaining alignment with TapClicks' product roadmap and future business goals. Co-hosted and created a monthly webinar showcasing TapClicks' latest product updates and continuing education on digital marketing and reporting.
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  • Linkage, Inc.
    Learning Architect/Instructional Designer
    Linkage, Inc. Jan 2018 - Apr 2020
    Alexandria, Virginia, Us
    Created the curriculum and content for in-person leadership development and virtual learning experiences including: playbooks, PPTs, workbooks, facilitator guides, webinars, videos, podcasts. Directed video production for on-demand training content and marketing collateral. Implemented a digital learning platform (LMS) to expand Linkage's product offerings to include a virtual learning environment. Oversaw the quality-control process for any additional training materials developed by Linkage consultants. Developed a physical board game for the Purposeful Leadership classroom experience.
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  • Hubspot
    Senior Inbound Professor
    Hubspot Sep 2014 - Jan 2018
    Cambridge, Massachusetts, Us
    Taught courses on Inbound Websites, Forms, Landing Pages, Calls-to-Action and Thank You Pages. Created curriculum, supporting training materials and presented and edited the videos for each course presented to students through live/virtual in-person courses and on-demand. Traveled to numerous large marketing conferences and HubSpot User Groups to give talks on Inbound Marketing and hands-on training seminars. Contributed to the flagship Inbound Certification by managing the section on converting leads (30% of the certification). Also managed the HubSpot Design Certification and the HubSpot Contextual Marketing Certification from start-to-finish including: curriculum development, project planning, content creation, course measurement and ongoing improvement.
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  • Hubspot
    Senior Support Engineer, Team Lead
    Hubspot Jan 2014 - Sep 2014
    Cambridge, Massachusetts, Us
    Took ownership and direct responsibility for a team of seven senior-level Support Engineers. Guided team members to reach their professional growth potential through mentorship and training to further develop their career. Achieved the top qualitative and quantitative results as a team, month-over-month. Assisted Management with scheduling and day-to-day operations. Mentored the Support Engineering team by monitoring the team's performance and training/motivating individuals to be top performers (both quantitatively and qualitatively). Assisted Management with scheduling and day-to-day operations.
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  • Hubspot
    Support Engineer
    Hubspot May 2013 - Jan 2014
    Cambridge, Massachusetts, Us
    Provided technical support to HubSpot customers and Partners via phone and ticketing system. Developed individual inbound marketing strategies for customers along with insight into their SEO efforts through reporting analytics software. Trained customers on using the HubSpot software tools and optimal marketing processes. Provided custom web design, enhancements and troubleshooting assistance for customers in: HTML, CSS, JavaScript and jQuery libraries, Salesforce, and HubSpot websites.
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  • Identiful Media
    Branding Strategist And Visual Designer
    Identiful Media Apr 2012 - May 2013
    Offered branding strategy development and creative consultation. Developed websites, graphic design collateral and social media marketing campaigns. Assisted with website traffic growth/increasing blog readership, lead generation and in-depth marketing research for B2B companies. Provided project management solutions, website wireframes and growth strategy, and technology training.
  • Apple
    Creative
    Apple Apr 2008 - Apr 2012
    Cupertino, California, Us
    Provided one-on-one instruction on creative software to over 1,000 students and facilitated hands-on group workshops. Some of my exceptional students were able to secure federal grants, presidential awards and venture capital to further their creative projects and business ideas under my guidance and training. Designed and maintained a wiki for sharing knowledge amongst the Creative department. During a special project at Apple Corporate: Developed a new communication process for Product Managers to collaborate more efficiently in a global, virtual environment while readying to release the first iPad.
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  • Huntsville Art Museum
    Associate Educational Director
    Huntsville Art Museum Jan 2008 - Apr 2008
    Developed the 2008 art education programming and the curricula for the quarterly course offerings. The 50+ courses were developed for several levels of expertise (pre-K, early learners, beginner, intermediate and advanced). Maintained supply budget and inventory for the art classrooms. Oversaw student registration and created a new contact database for the Education department at the Museum.
  • Waff
    Graphic Designer/Teleprompter
    Waff Jan 2008 - Apr 2008
    Huntsville, Alabama, Us
    Created 2-D animations, graphic stills and 3-D maps for the live 5, 6, and 10 o'clock newscasts. Controlled the live broadcast of closed-captioned scripts and graphic display during the news. Successfully contributed to over 400 live broadcasts, including extended, inclement weather broadcasts during this timeframe.
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  • University Of Alabama
    Instructor
    University Of Alabama Aug 2005 - Aug 2006
    Tuscaloosa, Al, Us
    Taught 200 undergraduate Communication-major students in 10 different lab courses. Created and facilitated hands-on exercises in Adobe Photoshop, InDesign, Illustrator, and Microsoft PowerPoint. Provided detailed written critiques and verbal feedback on student projects. Administered lectures on the history of graphic design and the methodology of visual communication. Maintained office hours for students to receive additional one-on-one critique, guidance and instruction outside of the classroom.
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  • Birmingham Museum Of Art
    Education Assistant
    Birmingham Museum Of Art May 2005 - Aug 2005
    Birmingham, Alabama, Us
    Developed the education programming and curriculum for thirty teachers -- art instruction for children ages 7-12. Registered over five hundred students for the Museum’s summer camps. Curated and hung artwork for an end-of-summer exhibition. Planned gala for exhibition, maintained the budget and oversaw the gala promotion and marketing communication strategy.
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  • University Of Montevallo
    Office And Gallery Assistant
    University Of Montevallo Aug 2001 - May 2005
    Served as lead tech support for graphic design lab. Created archival filing system of over 20,000+ physical slides for the Art History Chair and department. Designed promotional flyers and brochures for gallery exhibitions. Assisted with exhibition preparations of hanging artwork and lighting design. Maintained special event and catering budget. School ambassador to guest artists.
  • Birmingham Museum Of Art
    Education Research Intern
    Birmingham Museum Of Art Jan 2004 - May 2004
    Birmingham, Alabama, Us
    Developed an interactive gallery tour for a special exhibition of an "American Western Frontier" (private collection). Conducted extensive research on each piece in the collection, which resulted in an archive of private gallery records and research for the Birmingham Museum of Art.
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  • Primitive Arts Gallery
    Art Gallery Assistant
    Primitive Arts Gallery Mar 1999 - Aug 2001
    Served as account manager between represented artists and Primitive arts. Prepped gallery for exhibitions by hanging artwork and lights and created slides for gallery's portfolio. Managed the gallery's mail communications, mailing list and copywriting for upcoming exhibitions. Developed a transactional FileMaker database for mailing and sales capture. Assisted with sales transactions and coordinated art deliveries post-sale.

Angela Hicks Skills

Wordpress Seo Graphic Design Social Media Marketing Social Media Blogging Content Strategy Adobe Creative Suite Mac Photoshop Web Design Email Marketing Dreamweaver Os X Advertising Illustrator Creative Direction Copywriting Indesign Digital Photography Layout Photography Video Editing Marketing Communications Video Production Animation Final Cut Pro Editing Graphics Creative Strategy Video User Experience Multimedia User Interface Design Google Analytics Marketing Strategy Marketing Creative Writing Lead Generation

Angela Hicks Education Details

  • The University Of Alabama
    The University Of Alabama
    Advertising And Public Relations
  • University Of Montevallo
    University Of Montevallo
    Art

Frequently Asked Questions about Angela Hicks

What company does Angela Hicks work for?

Angela Hicks works for Iterable

What is Angela Hicks's role at the current company?

Angela Hicks's current role is Technical Enablement Manager.

What is Angela Hicks's email address?

Angela Hicks's email address is an****@****ail.com

What is Angela Hicks's direct phone number?

Angela Hicks's direct phone number is +185782*****

What schools did Angela Hicks attend?

Angela Hicks attended The University Of Alabama, University Of Montevallo.

What skills is Angela Hicks known for?

Angela Hicks has skills like Wordpress, Seo, Graphic Design, Social Media Marketing, Social Media, Blogging, Content Strategy, Adobe Creative Suite, Mac, Photoshop, Web Design, Email Marketing.

Who are Angela Hicks's colleagues?

Angela Hicks's colleagues are Sandeep Kumar, Elizabeth Mills, Paul Ezequiel Diplomo, Brian Curry, Caroline Kobasa, Alex Herold, Robert Breslin.

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