Angela Riddick Email & Phone Number

Annapolis, Md, Us

Washington Dc-Baltimore Area

Sought by prior federal supervisor to join the PRAC and oversee its Human Resources (HR) portfolio.Established, organized and implemented processes to reduce administrative burdens on non-HR staff and improve efficiency in the management of PRACs HR portfolio.Manages a team that serves as the first point of contact to advise on HR topics to include but not limited to recruitment and staffing, onboarding, employee benefits, employee relations, training and development, performance… Show more Sought by prior federal supervisor to join the PRAC and oversee its Human Resources (HR) portfolio.Established, organized and implemented processes to reduce administrative burdens on non-HR staff and improve efficiency in the management of PRACs HR portfolio.Manages a team that serves as the first point of contact to advise on HR topics to include but not limited to recruitment and staffing, onboarding, employee benefits, employee relations, training and development, performance management, position management, foreign travel, payroll and retreat planning.Serves as a strategic partner to supervisors and senior leaders as well as ambassador to new employees.Works collaboratively with stakeholders – CIGIE, HR service provider, the Interior Business Center and Personnel Security to process HR actions and respond to customer inquiries.Provides training and development expertise to the Chief Strategic Management Officer.Masters, utilizes, trains and coach staff on the use of Web-based HR systems related to payroll, processing personnel actions and performance management. Accomplishments:Created an onboard guide for new employees.Processed high volumes (2500+) of personnel actions to include but not limited to recruitment, departures, promotions, performance awards, extensions, and benefit-type changes.Established a statement of duty (SD) library by developing 54 statement of duties; achievement expedites building a future temporary organization.Developed an individual development planning (IDP) guide and instructional video to aid in employees asynchronous learning and development of annual IDPs. Created an HR playbook, capturing standard operating procedures.Planned and implemented a stellar all staff (60 attendees) retreat through collaboratively working with 2 additional leaders and various teams; received a SPOT Award, April 2022.1st award recipient of the Platform Services Mission Support award, November 2023 and PRAC’s 2024 DEIA award, January 2024. Show less

Annapolis, Maryland

Professional Organizer who uses organization development skills, coaching and organization expertise to assist clients, both virtually and in person, in creating more organized environments and/or systems. Member of the National Association of Productivity and Organizing (NAPO) Professionals and Faithful Organizers.Accomplishments to dateAssisted and coached a variety of clients on decluttering, downsizing and improved organization efficiency; examples include but not limited… Show more Professional Organizer who uses organization development skills, coaching and organization expertise to assist clients, both virtually and in person, in creating more organized environments and/or systems. Member of the National Association of Productivity and Organizing (NAPO) Professionals and Faithful Organizers.Accomplishments to dateAssisted and coached a variety of clients on decluttering, downsizing and improved organization efficiency; examples include but not limited to:Consulted on the development of a non-profit’s onboard guide for new hires. Organized 23 years of business files for a small business owner in preparation of plans to sell company.Served as a sub-contractor with relocation companies who provide relocation services to Fortune 500 companies; downsized several family homes due to job relocation.Assisted training facilitators with the design and implementation of training sessions on health and wellness; and advised on content for vision planning sessions.Provided logistics and conference management to a non-profit’s annual human services conference.Provided consulting to a non-profit on its work processes; led the hiring of new staff from writing and advertising job postings, conducted interviews and made candidate recommendations to the Executive Director.Provided downsizing expertise to support client’s entry into an assisted living facility.Developed and delivered workshops on downsizing and decluttering to seniors at the Anne Arundel Public Library. Show less

Annapolis, Md

Creative who uses poetry, canvas, and other art forms to encourage and inspire individuals toward self-actualization; currently writing a non-fiction novel to encourage and empower women.

Washington Dc-Baltimore Area

Sought by colleague to join the Office of Disaster Assistance in its efforts to build a team dedicated to providing virtual training during the pandemic.Designed and delivered virtual new employee orientation to 1000+ new employees hired to respond to business owners impacted by the pandemic; served as moderator technician when needed; and assisted with voice recordings. Conducted 500+ virtual oaths of office and assisted with several virtual career fairs via Handshake.Developed… Show more Sought by colleague to join the Office of Disaster Assistance in its efforts to build a team dedicated to providing virtual training during the pandemic.Designed and delivered virtual new employee orientation to 1000+ new employees hired to respond to business owners impacted by the pandemic; served as moderator technician when needed; and assisted with voice recordings. Conducted 500+ virtual oaths of office and assisted with several virtual career fairs via Handshake.Developed evaluation surveys and analyzed feedback; responded to new employee inquiries and daily, prepared metric reporting on achieved training goals for senior leaders. Assisted with oversight of a contract established for Counsel support. Influenced the organization’s response to its 2020 federal employee viewpoint survey through analyzing results; requested to provide improvement recommendations.AccomplishmentsDesignated to train and mentor new team members.Made recommendations for presentations, reports, and how data was maintained for record management purposes.Contributed significantly to the development of SharePoint sites and employee newsletters. Show less

Wdc

Utilized organization development (OD) expertise to manage the work of the Talent Management Services (TMS) Team. Led staff and managed their accomplishments in the areas of training and development and human resources, providing business support to 234 employees located in 13 regional offices. Designed and implemented employee training conferences through coordinated efforts with internal staff and collaboration with external consultants. Coordinated 360 assessments for managers and delivered… Show more Utilized organization development (OD) expertise to manage the work of the Talent Management Services (TMS) Team. Led staff and managed their accomplishments in the areas of training and development and human resources, providing business support to 234 employees located in 13 regional offices. Designed and implemented employee training conferences through coordinated efforts with internal staff and collaboration with external consultants. Coordinated 360 assessments for managers and delivered customized crucial conversations training. Designed, delivered and evaluated the OIG’s New Leaders and Management Executive Development Programs. Utilized the Department of Education’s (ED’s) talent management system to manage training offerings; coached employees in utilizing the system for training and performance management purposes. Conducted leadership benchmark studies. Served as project lead and/or advisor to various projects, such as the redesign of OIG’s the annual on-boarding program; the 1st brown bag learning series; and improvements to the credential and law enforcement badge process. Documented standard operating procedures related to hiring and recruitment, credentials, training, security, and on boarding. Developed and implemented OIG's Position Description Library. Oversaw budget resources and allocated funds to support training programs and credential management. Ensured the processing of personnel actions related to hiring and recruitment, promotions, reassignments, retirements, transfers, awards and payroll were completed by ED’s human resources staff timely. Participated on work groups to address ED human capital activities such as the exit clearance process, onboarding and mentoring programs. Show less

Washington D.C. Metro Area

Managed OIG's training and development function for which included the implementation of employee conferences, and the design and implementation of internal leadership development programs. Designed and developed, interviewed and acquired OIG specific training through contract support. Utilized ED’s talent management system to develop courses, register employees and manage training course completions. Mastered changes to ED’s talent management system during the change management phase and… Show more Managed OIG's training and development function for which included the implementation of employee conferences, and the design and implementation of internal leadership development programs. Designed and developed, interviewed and acquired OIG specific training through contract support. Utilized ED’s talent management system to develop courses, register employees and manage training course completions. Mastered changes to ED’s talent management system during the change management phase and assisted employees resistant to the new system. Interfaced with employees and networks throughout ED and external stakeholders to conduct benchmark studies, training needs assessments, and learn best practices. Increased the competency level of OIG employees by contributing onboarding expertise to the New Employee Orientation Project Team. Increased new auditor’s competency level within the IG community by serving on the Sub-Committee for Training and Development on the Council of Inspectors Generals on Integrity and Efficiency (CIGIE) and designing a new 2-week Introductory to Auditor course. Show less

Washington D.C. Metro Area

Lead the implementation of the Federal Human Capital Survey (FHCS) and the Annual Employee Survey. Collaborated with OPM, developed project plans, marketed survey information and worked with Principal Offices (PO’s) within ED to achieve targeted response rates. Developed department-wide strategies to respond to survey results and improve ED’s work environment. Consulted with internal stakeholders on the talent management area of the Human Capital Assessment and Accountability Framework, which… Show more Lead the implementation of the Federal Human Capital Survey (FHCS) and the Annual Employee Survey. Collaborated with OPM, developed project plans, marketed survey information and worked with Principal Offices (PO’s) within ED to achieve targeted response rates. Developed department-wide strategies to respond to survey results and improve ED’s work environment. Consulted with internal stakeholders on the talent management area of the Human Capital Assessment and Accountability Framework, which included oversight over recruitment, retention and training initiatives for the agency and served as a subject matter expert on leadership development. Show less

Washington D.C. Metro Area

Managed centrally funded department-wide leadership development programs for leaders at the GS 12-15 levels and SES cadre which included developing databases to track leadership and knowledge management initiatives for OPM reporting. Analyzed leadership competency assessment data and consulted with PO’s on gap closure strategies. Implemented initiatives and processes to respond to assessment and survey results. Prepared gap analyses and measured result reports for closing competency gaps… Show more Managed centrally funded department-wide leadership development programs for leaders at the GS 12-15 levels and SES cadre which included developing databases to track leadership and knowledge management initiatives for OPM reporting. Analyzed leadership competency assessment data and consulted with PO’s on gap closure strategies. Implemented initiatives and processes to respond to assessment and survey results. Prepared gap analyses and measured result reports for closing competency gaps. Prepared statement of works to secure contractor support for leadership development training. Conducted private and public sector benchmark studies for best practices. Utilized a learning management system to manage training and develop offerings. Maximized the use of budgetary resources for training programs. Consulted with external vendors on the design of agency-specific training. Designed and maintained the leadership development intranet site. Assisted with revising ED’s training policy. Delivered presentations to a wide variety of audiences on training resources and department-wide gap closure efforts. Show less

Us

Suitland, Md

Managed the Census Bureau’s Diversity Program. Served as change agent, promoting organization-wide awareness. Maximized the use of budgetary resources for program implementation. Provided leadership coaching to supervisors and managers on cultural competence. Diagnosed Census Bureau systems, policies and procedures (i.e., Training Programs, Awards, Recruitment and Hiring Systems and Marketing Initiatives, etc.) in support of building an inclusive work-environment. Developed panel questions… Show more Managed the Census Bureau’s Diversity Program. Served as change agent, promoting organization-wide awareness. Maximized the use of budgetary resources for program implementation. Provided leadership coaching to supervisors and managers on cultural competence. Diagnosed Census Bureau systems, policies and procedures (i.e., Training Programs, Awards, Recruitment and Hiring Systems and Marketing Initiatives, etc.) in support of building an inclusive work-environment. Developed panel questions and moderated a diversity management panel discussion based on GAO’s report on Diversity Management. Consulted and worked with outside vendors on the design of agency-specific diversity training. Coached managers on diversity related topics impacting team performance. Provided guidance and leadership direction to the Census Bureau’s Diversity Council and executive leaders who served as rotating chairs. Redesigned and improved the usability and accessibility of the agency’s diversity website. Managed the follow-up of action plans in response to the Organizational Assessment Survey (OAS) from 40+ divisions. Assisted managers with increasing the effectiveness of their teams by providing consultation and facilitation services in a variety of content areas – i.e., Strategic Planning, Team Building, Change Management, Diversity Awareness, Project Planning, Myers Briggs Type Indicator (MBTI), and Coaching upon request. Used adult-learning principles and facilitated training all levels of employees at least 10 times annually, in the areas of managing diversity and change management. De-signed training materials for a wide variety of audiences. Designed marketing media, presentations, and prepared a variety of communication materials (briefings, broadcasts, presentations, newsletters, etc.) that furthered employee’s knowledge of human resource programs. Show less

Suitland, Md

As an internal consultant providing OD consulting to Census Bureau managers, improved the effectiveness of workgroups and work processes by providing facilitated interventions in a variety of content areas such as strategic planning, team building, change management, diversity awareness, project planning, Myers Briggs Type Indicator (MBTI), and coached supervisors. Designed and facilitated individual development plan workshops for employees at various levels of the organization. Marketed… Show more As an internal consultant providing OD consulting to Census Bureau managers, improved the effectiveness of workgroups and work processes by providing facilitated interventions in a variety of content areas such as strategic planning, team building, change management, diversity awareness, project planning, Myers Briggs Type Indicator (MBTI), and coached supervisors. Designed and facilitated individual development plan workshops for employees at various levels of the organization. Marketed program resources, made presentations to executives, and during division-wide meetings. Prepared advertising media (website, exhibit information, presentations) and training materials. Developed business case(s) for conducting annual surveys. Trained by OPM on best practices to conduct employee surveys, utilize assessment results and engage employees in change efforts impacting mission achievement. Served as a subject-matter expert and contract officer on the development of programs offered via the agency’s Corporate University such as the Leadership Management, and the Statistical and Quantitative Methods certificate. Show less

In 1997, transitioned into the field of human resources. As an Organization Development Consultant and full-time graduate student, conducted team-building workshops with staff at the Department of Customs and EDS, enhancing both groups ability to recognize the importance of individual differences in the workplace and the necessity for effective interpersonal relationships. Used action research to assist the Naval Research Laboratory Federal Credit Union (NRLFCU) develop strategic goals and… Show more In 1997, transitioned into the field of human resources. As an Organization Development Consultant and full-time graduate student, conducted team-building workshops with staff at the Department of Customs and EDS, enhancing both groups ability to recognize the importance of individual differences in the workplace and the necessity for effective interpersonal relationships. Used action research to assist the Naval Research Laboratory Federal Credit Union (NRLFCU) develop strategic goals and strategies to increase customer base and revenue earnings. Assisted team members at the NRLFCU resolve intra-group issues. Show less

OTHER POSITIONS HELD Organization Development Consultant, Diversified Consulting Group, 01/99 to 6/00; Graduate Student, American University, 01/97 to 01/99; Staff Accountant, Bureau of Alcohol, Tobacco and Firearms, 01/95 to 08/96 (Resigned to attend American University); Staff Accountant, Bureau of the Public Debt, 5/89 to 01/95; Operating Accountant, Health and Human Services, 11/87 to 05/89; and Staff Accountant, Bureau of the Public Debt, 05-85 to 11/87.

Master Of Science (Ms), Organization Development, Magna Cum Laude

Bachelors Of Science, Accounting

Completed BS in Accounting by taking 2 courses at PGCC in 1986; degree from VA State is dated 1987.