I am an IT professional with an extraordinary blend of leadership, business, and Information Technology knowledge. Recognized for keen ability to improve business process, increase efficiency, manage customers, and adapt to a changing IT environment. My goal is to continue to build on my IT systems experience and gain additional knowledge in the next few years within the IT System/Network, Data Management, and Enterprise Management Application support and implementation.Specialties: Strong in creative problem solving and troubleshooting skills complemented by meticulous design detail and implementation planning.Applications/Tools: Microsft Suite(Excel, Powerpoint, Project)Databases (MS Access, MySQL, SQL Server, Oracle)Product Experience: HEAT Problem/Incident Mgt., HPOpenView, TelAlert, Crystal Reports, Remedy
Listed skills include Unix, Oracle, Access, Data Analysis, and 12 others.