Angel Ferrer Jimenez
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Angel Ferrer Jimenez Email & Phone Number

Head of Customer Success at Caravelo
Location: Madrid, Community Of Madrid, Spain 9 work roles 1 school
1 work email found @amadeus.com 1 phone found area 491 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Work email a****@amadeus.com
Direct phone (491) ***-****
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Current company
Role
Head of Customer Success
Location
Madrid, Community Of Madrid, Spain
Company size

Who is Angel Ferrer Jimenez? Overview

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Quick answer

Angel Ferrer Jimenez is listed as Head of Customer Success at Caravelo, a company with 43 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a work email signal at amadeus.com, phone signal with area code 491, and a matched LinkedIn profile for Angel Ferrer Jimenez.

Angel Ferrer Jimenez previously worked as Head of Presales & Customer Success at Caravelo and Presales Manager at Hdiv Security. Angel Ferrer Jimenez holds Ingeniería Técnica, Telecomunicaciones, Telemática from Universitat Pompeu Fabra.

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Email format at Caravelo

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*@amadeus.com
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Profile bio

About Angel Ferrer Jimenez

Passionate agilist, innovative, business-oriented, and results-driven. I am focused on customer excellence and constantly stay updated on new technologies and trends. My strength lies in pushing boundaries and introducing change within the industry, bridging technology with business needs and reshaping the current paradigm.With over 10 years of experience spanning from coding to sales and account management, I have thrived in the fast-paced, complex e-commerce and travel industry. In this competitive space, I drive innovative solutions and embrace teamwork as a key to success, having collaborated closely with multicultural teams where resilience and creativity are crucial. I enjoy launching new products, even in rigid environments, and bring fresh problem-solving approaches to enhance team productivity and client satisfaction. A lifelong aviation enthusiast, I once ran one of the most-read aviation blogs in Spanish (www.surcandoloscielos.es, now discontinued) and contributed to “Aviación General y Deportiva” and “Aviación Comercial” magazines. Keeping up with aviation trends and developments is not only my hobby but a key aspect of my work.

Current workplace

Angel Ferrer Jimenez's current company

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Caravelo
Caravelo
Head of Customer Success
Madrid, ES
Website
Employees
43
AeroLeads page
9 roles

Angel Ferrer Jimenez work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success

Madrid, ES

Head Of Presales & Customer Success

Current

Madrid, Comunidad De Madrid, España

  • As the first key connection between sales and the rest of the organization, I am building a pre-sales team in a fast-paced, innovative environment. I build technical confidence during sales, define product.
  • Secured €3.4M ARR within two years by accelerating bottom-of-the-funnel conversion through frictionless solutions, adapting the airlines' diverse tech stacks to Caravelo's current product, and scoping new features for.
  • Initiated and strengthened collaboration among sales, product, development, and delivery teams, creating valuable synergies, early risk mitigation, and faster delivery times.
  • As part of the leadership team driving the shift from startup to scale-up, I helped define values, objectives, and strategies to enhance organizational resilience, agility, and autonomy beyond the founding team.
  • Led the development of innovative responses to sales inquiries and RFPs, ensuring alignment between current and future products and the diverse requirements of reservation systems (Navitaire, Amadeus, Sabre, Radixx.
  • Designed frameworks to accelerate and monitor sales opportunities across departments, creating technical sales materials, documentation, diagrams, and technical flows to streamline decision-making.
May 2022 - Present

Presales Manager

Madrid, Comunidad De Madrid, España

  • Leading the presales department in a fast-growing company for a complete new approach in application security set of products. I identify organizational needs and secure business opportunities while consistently.
  • Increased YoY revenue by 100% with the same resources during the first year.
  • Establish presales process, materials and KPIs to scale up the business.
  • Define the business development plan for our B2B partners while fostering the internal conversation for a specific approach to these customers.
  • Build the short/medium/long-term product pipeline in accordance to company's strategy and R&D priorities.
  • Define and develop tools and frameworks to accelerate and monitor opportunities across the sales and product departments.
Jan 2021 - May 2022

Global It Account Manager

Madrid

  • Managing IT Sales for Online Travel Agencies Key Accounts in Western Europe (France, Italy, Portugal and Spain)
  • Created, supported and developed IT opportunities by providing consulting, solutions and support services
  • Drove IT sales alongside account managers
  • Developed and drove customer actions plans
  • Led multidisciplinary teams for Key Accounts to deliver IT and Service excellence.
  • Built relationships and influenced along the organization to generate customer awareness and provide the best framework possible for the internal teams to make the things happen.
Jun 2018 - Jan 2021

Online Business Consulting Senior Analyst

Madrid Y Alrededores, España

  • eCommerce (Amadeus Shopping) expert for EMEA markets, providing support both to customers and local Amadeus organization
  • Delivered consulting services for Amadeus customers to make the most of Amadeus products and services, changing the way to provide support for years: from a cascade approach to tailored solutions
  • Created and evangelized about new consulting services within the EMEA markets
  • Generated new business opportunities during the consultancies and regular follow up meetings in long term projects with key travel companies in Spain
  • Defined and built tools from scratch to support the consultancy services and the selling process.
  • Defined and built an app joining several data sources in one REST API to provide business KPIs and monitor the improvements of our consultancies.
Dec 2015 - Jun 2018

Java Developer

Barcelona Y Alrededores, España

  • As part of the flight provider connectivity team, the main objective was to maintain and evolve all integrations with flight providers (GDS, aggregators and direct low cost integrations). I also belonged to the web.
  • Developed and maintained major features and bugs for eDreams OdigeO core business in Amadeus, Travelport, Travelfusion and Low Cost Carriers. SOAP and REST APIs, as well as web scraping integrations, were extensively.
  • Involved in end-to-end projects: from functional analysis, I wrote the technical analysis and developed the functionalities, their unit tests, and supported the QA team with related tasks as well.
  • Coordinated with agile scrum methodologies on the business side and Kanban for the code tasks, provided the right visibility for business teams and meeting deadlines on a regular basis.
Oct 2012 - Nov 2015

Java Developer

Barcelona Y Alrededores, España

  • Full-Stack Java J2EE developer, using technologies such as Spring MVC, JPA and JSTL.
  • Defined and developed end-to-end functionalities within the self-developed CMS, starting from the entity, all the JPA controller, the web controller (servlet) and the view.
  • Definition and creation of Javascript functions with jQuery and AJAX for the front-end.
  • Introduced new plugins to improve the user experience and functionality of the self-developed CMS.
  • Integrated Facebook and Twitter APIs for the social media marketing component from scratch.
  • Creation of Facebook applications for marketing campaigns.All of the above was done with Agile SCRUM methodologies.
Mar 2011 - Sep 2012

Colaborador En Aviación Comercial Y Aviación Deportiva

Mc Ediciones

Colaboraciones eventuales en forma de fotografías y artículos para las revistas Aviación Comercial y Aviación General y Deportiva

Feb 2011 - Jan 2012

Coordinador Técnico

Coordinador de un grupo de personas durante la puesta en marcha de la Terminal 1 del Aeropuerto de Barcelona supervisando procesos dentro del aeropuerto y redactando informes técnicos. El grupo vigilaba puntos críticos dentro del aeropuerto tales como el SATE o zonas de embarque y yo me encargaba de reunir la información y remitir los informes a AENA así.

Jun 2009 - Sep 2009
Team & coworkers

Colleagues at Caravelo

Other employees you can reach at caravelo.com. View company contacts for 43 employees →

1 education record

Angel Ferrer Jimenez education

FAQ

Frequently asked questions about Angel Ferrer Jimenez

Quick answers generated from the profile data available on this page.

What company does Angel Ferrer Jimenez work for?

Angel Ferrer Jimenez works for Caravelo.

What is Angel Ferrer Jimenez's role at Caravelo?

Angel Ferrer Jimenez is listed as Head of Customer Success at Caravelo.

What is Angel Ferrer Jimenez's email address?

AeroLeads has found 1 work email signal at @amadeus.com for Angel Ferrer Jimenez at Caravelo.

What is Angel Ferrer Jimenez's phone number?

AeroLeads has found 1 phone signal(s) with area code 491 for Angel Ferrer Jimenez at Caravelo.

Where is Angel Ferrer Jimenez based?

Angel Ferrer Jimenez is based in Madrid, Community Of Madrid, Spain while working with Caravelo.

What companies has Angel Ferrer Jimenez worked for?

Angel Ferrer Jimenez has worked for Caravelo, Hdiv Security, Amadeus It Group, Edreams Odigeo, and Beabloo.

Who are Angel Ferrer Jimenez's colleagues at Caravelo?

Angel Ferrer Jimenez's colleagues at Caravelo include Manuel García De Quirós Moreno, Eduard Flaquer Carreras-Candi, Ferran Moreno Quiñoa, Jacques Hervochon, and Mauri Robledillo Muñoz.

How can I contact Angel Ferrer Jimenez?

You can use AeroLeads to view verified contact signals for Angel Ferrer Jimenez at Caravelo, including work email, phone, and LinkedIn data when available.

What schools did Angel Ferrer Jimenez attend?

Angel Ferrer Jimenez holds Ingeniería Técnica, Telecomunicaciones, Telemática from Universitat Pompeu Fabra.

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