Angel Gitau Email & Phone Number

Whistler, BC, CA

Whistler, British Columbia, Canada

Surrey, British Columbia, Canada

Served as acting Manager on Duty, overseeing all store operations in the absence of store management, ensuring seamless execution of daily tasks and upholding store standards.Led by example in delivering exceptional customer service and sales techniques, fostering strong customer connections and driving brand loyalty.Collaborated with the management team.

Oxford, England, United Kingdom

Identified and cultivated sales leads for future business, collaborating closely with the Sales team to communicate opportunities effectively.Generated and distributed weekly reservations reports to hotels within the assigned cluster, ensuring they were prepared for incoming customers and possessed all necessary visit details.Inputted rooming lists.

Oxfordshire, England, United Kingdom

Supported the Store Manager as part of a collaborative network, contributing to problem-solving, fostering customer relationships, and maintaining product quality within the team environment.Ensured adherence to company standards for product quality and customer service, prioritizing the satisfaction of patrons.Led team members in maintaining cleanliness.

Oxford, England, United Kingdom

Supervised all incoming and outgoing room reservation requests, ensuring adherence to hotel standards and procedures.Employed effective communication and sales skills to attract guests, enhance loyalty, and elevate the hotel's image, resulting in increased revenue.Identified potential clients and relayed pertinent information to the Sales Department.

Oxford, England, United Kingdom

Managed front desk operations, including check-in, check-out, and guest inquiries, utilizing Opera PMS to efficiently handle reservations, room assignments, and billing.Provided exceptional customer service to guests, ensuring their needs were met promptly and courteously, resulting in positive feedback and satisfaction.Coordinated with housekeeping and.

Oxford, England, United Kingdom

Led a variety of activities such as sports, arts and crafts, drama, dance, cooking, and swimming (site dependent), tailored to the interests and ages of children aged 4 – 14 years.Organised themed activities according to the time of year, fostering engagement and creativity among participants.Collaborated with team members to ensure the provision of safe.

Oxford, England, United Kingdom

Provided outstanding customer service by assisting patrons with inquiries, recommending films, and upselling premium seating options and concessions, contributing to the achievement of daily sales targets at Vue Cinemas.Conducted ticket checks, restocked inventory, and collaborated with team members to swiftly prepare cinema screens for upcoming films.

Oxford, England, United Kingdom

Successfully promoted and marketed Under 18s events, utilising various channels such as social media, flyers, and word-of-mouth to attract a targeted audience and drive attendance.Collaborated with event organisers and venue staff to coordinate logistics, ensuring smooth execution of events and adherence to safety protocols and regulations.Cultivated a.