Angelia Brown Email & Phone Number

Alpharetta, Georgia, Us

Manages end-to-end project lifecycles for Just Food and Food & Beverage Enterprise Resource Planning (ERP) implementations, ensuring the successful delivery of solutions that meet client requirements and organizational objectives. - Leads cross-functional teams through the planning, execution, and closure phases of ERP projects.- Ensures stakeholder collaboration by fostering strong relationships with clients, understanding their business needs, and translating them into project requirements.- Collaborates closely with internal stakeholders, including product management, developers, QA teams, EDI teams, Business Intelligence, implementation consultants, and customer support to ensure seamless project execution.- Implements and adapts to the Aptean Way Project Management Methodology based on project requirements and client preferences.- Proactively identifies and mitigates risks, minimizing potential project disruptions.- Effectively manages project budgets, optimizing resource allocation for maximum efficiency.- Achieves high levels of client satisfaction through regular communication, status updates, and responsiveness to client needs.- Develops and mentors project team members, fostering a collaborative and high-performing team environment.

Alpharetta, Ga, Us

- Assisted the Sales and Professional Services teams with onboarding new software clients to Universal Automation Center.- Managed Software IT Automation Conversion projects in SAAS/Cloud Environments from end-to-end and within budget.- Interacted with IT Support, IT Development, Product Management, and Solution Engineering to address and resolve client issues and concerns.- Conducted regular team status meetings. Reported project status on a weekly/monthly basis to executive management, project business owners, and the project team.- Delivered Universal Automation Center Client Onboarding Training to technical and non-technical audiences including customers and Stonebranch’s employees.- Maintained the Professional Services training schedule to support the sales and professional services delivery team.- Interacted with Product Managers, Solution Engineers, and Technical Support to stay abreast of new features and product enhancements as well as provide feedback on enhancement requests.- Obtained Scrum Master Certification to stay abreast of the latest industry trends and best practices.

Alpharetta, Georgia, Us

- Initiated and led project planning activities such as Project Kickoff, Project Governance Approval, Scope Definition and Management (WBS, Business Requirements, and Project Change Control), Stakeholder Identification and Risk & Issues Management, Communication Management, and Project Close-Out Activities.- Managed the day-to-day project activities and timelines for IT Projects which include the following: Mobile Device Management, Data Governance Organizational Roll-out, and the Multi-Factor Authentication Implementation. Developed project plans, status reports and provided project updates to Leadership Team. Ensured all project activities were successfully executed via documentation, meeting minutes, project tracking, scheduling meetings, and facilitating stakeholder discussions. - Created and maintained a project schedule for each project by identifying and monitoring the overall Project Timeline, Project Milestones, Tasks, Resources, Estimated Dates, and Task Dependencies.- Collaborated with Executive Leadership, Project Business Owners, Business Stakeholders, Departmental SMEs to ensure we have buy-in and proper communication across the organization.- Conducted regular team status meetings. Reported project status on a weekly basis to management and the project team.- In collaboration with Technology Leadership Team, established a process/dashboard for tracking progress on key technology projects including milestones and decisions as well as standardized project management templates for status reporting.

Alpharetta, Georgia, Us

- Led and supervised project activities integral to the development of an Implementation Guide, Brand Messaging, Pilot Launch Process, Roles and Launch Criteria, and the Initial Go-to-Market Strategy for the Ministry Services Alliance Pilot.- Coordinated and managed cross-departmental team efforts to successfully establish a new affiliate office.- Formulated Project Portfolio Management Approval documents, including the Charter, Intake Form, and PPM Presentation.- Developed comprehensive project plans, regularly updated and managed the project workbook, prepared status reports, and delivered weekly/bi-weekly updates to Executive Sponsors.- Organized and chaired project team status meetings, in addition to coordinating sessions with impacted stakeholders.- Cultivated and maintained relationships with key stakeholders and third-party vendors, ensuring alignment with project and program requirements.- Provided coaching and training to stakeholders throughout the organization, fostering awareness and setting expectations regarding Project Management and Organizational Change Management practices and tools.- Created, updated, and refined documentation, tools, and processes as needed to preserve and enhance relevance and value.

- Implemented warm and cold market sales techniques to reach sales goals.- Utilized social media marketing strategies to attract prospects and customers.- Conducted business presentations to potential customers/independent sales consultants via webinars, small/large live audiences, as well as 1-on-1 presentations.- Developed training programs to assist independent distributors with building and establishing teams; cold prospecting / warm market prospecting techniques, setting goals, conflict resolution, and handling prospect calls.- Coordinated weekly business meetings, training seminars, and team conference calls. - Conducted training for audiences via webinars, corporate conferences, as well as 1-on-1 coaching sessions.- Managed a team of over 2000 independent sales representatives.- Received various awards for sales performance: Diamond Level Top 2% of company income earners, Excellence Achievement Award Platinum Level, and Top Recruiter Award.

Atlanta, Ga, Us

- Offered specialized expertise on the InterviewIQ platform, emphasizing key features and functionalities to empower clients in executing effective recruitment strategies.- Conducted thorough discovery sessions to gain a comprehensive understanding of clients' business processes, key drivers, and identified opportunities for addressing business needs.- Orchestrated onboarding and training sessions for InterviewIQ clients, ensuring a smooth integration and optimal utilization of the platform.- Proactively drove the usage and adoption of the InterviewIQ Suite through directive measures, including ongoing usage reviews, account performance planning, engagement with multiple levels/teams within the customer organization, establishment of best practices, and the development of end-user outreach initiatives.- Acted as the primary point of contact for clients, providing continuous customer support, addressing systemic issues, and skillfully escalating matters to the appropriate internal departments for resolution.- Conducted regular account meetings to communicate status updates and share best practices. Formulated plans for expanded functional usage, provided use case examples for leveraging key product functionality and effectively communicated new feature releases.-

Atlanta, Ga, Us

- Led and directed small and medium cross-functional teams and external vendors consisting of resources from Product Management, Sales, Marketing, Customer Service, Information Technology and Training. - Initiated and led project planning activities such as Scope Definition and Management (WBS, Business Requirements, Project Change Control,), Stakeholder Identification and Risk & Issues Management, Communication Management, etc.- Created and maintained a project schedule for each project by identifying and monitoring the overall Project Timeline, Project Milestones, Tasks, Resources, Estimated Dates, and Task Dependencies.- Coordinated meetings, as needed, to initiate working sessions, resolve project issues, etc.- Conducted regular team status meetings. Reported project status on a weekly basis to management and the project team.- Coordinated with other project managers and organizational entities to identify and monitor issues, impacts and dependencies.- Executed project closeout activities such as developing production support plan and conducting turn-over meetings with production. Conducted Lessons Learned session. Documented activities executed well and opportunities for improvement.

- Was responsible for the creation of Business and System Requirements Specifications for Cingular Wireless Web-based Telesales Point of Service (TelePOS) and Order Activations System (Oasys) Applications. - Created requirements to support Cingular Security Initiatives which includes SOX compliance and Foundstone for all retail front-end applications. Ensured that all requirements met the business needs and that the systems were SOX compliant. - Facilitated meetings to discuss project plans and feature specifications.- Interacted with various teams impacted by the project. Provided status updates to Project Manager and Retail Management Team.- Collaborated with Development Staff to ensure that all requirements are traced throughout project lifecycle. Acted as a liaison between business users and developers.

New York, Ny, Us

- Managed business partner relationships and acted as business partner advocate to the team for the FEDFIL application. - Identified major business partner relationship risks and action plans. Identified business needs and expectations. - Facilitated shared vision between the business partners and project team. Elicited, gathered, and helped prioritize and manage business requirements. Assisted business partners with process mapping. - Ensured that software specifications responded to business needs. Managed and communicated business partner expectations. - Acted as a liaison between business users and developers.- Developed flowcharts and graphics for management and customer presentations.- Interfaced with Senior Executives and internal business partners.- Developed test plans and scheduled/acquired hardware and software testing resources. - Coordinated and ensured the execution of testing activities.

New York, Ny, Us

Programmer Analyst II- Was responsible for supporting and monitoring the Federated Fulfillment (FEDFIL) Application for Federated Department Stores and Federated Online Merchants. - Was responsible for coding, unit testing, documentation for feature enhancements and software modifications as requested by customer specification using various mainframe tools which include ISPF, ROSCOE, QMF, SDF2, SPUFI, Expeditor, Cobol, CICS, & DB2. FEDFIL is a mainframe application that is the backbone for various Federated Department Stores direct-to-consumer applications. These applications include Macy’s.com, WeddingChannel.com, ICM, Gift Kiosk, and POS E-send.- Facilitated staff meetings, collaborated with other internal teams, delivered client presentations, and made code modifications within very aggressive timeframes.- Was responsible for technical defect resolution and documentation.Programmer Analyst I - Supported and monitored Point of Sales (POS) Terminal Applications for Federated Department Stores. - Worked as a systems software developer and was responsible for coding, unit testing, feature enhancements and software modifications as requested by customer specifications. - Maintained proficiency using IBM 4690, and IBM BASIC as development tools along with added experience in the OS/2 system environment. - Provided onsite assistance at local department stores to review their technical operations by performing additional software testing and system support. Interacted with customers and other internal teams to resolve technical issues

- Performed code modifications based on customer specifications and requirements using COBOL, CICS, and DB2. - Utilized mainframe tools such as ISPF, ROSCOE, QMF, SDF2, SPUFI, Expeditor, and Platinum for the creation and debugging of applications. - Supported and monitored the Integrated Transportation Monitoring System. Responded and resolved on-call issues with timeliness and sensitivity to deadlines and current objectives.

Bachelor Of Science, Management Information Systems

Bs, Applied Discrete Mathematics