Angelo B. Email & Phone Number

Cape Town, WC, ZA

Cape Town, Western Cape, South Africa

• Champion R&D for the group network development and customer products
• Monitor current market trends and identify new technology and potential future tech opportunities
• Research new vendors and procure new technology
• Develop a testing framework to for new solutions and applications to existing production networks
• Develop MVP’s (Minimum Viable Products) for testing in lab’s or selective end-users.
• Document R&D solutions and designs with required features for production release

Johannesburg Area, South Africa

• Evaluation and testing of products, including software enhancements, upgrades and bug fixes toensure they meet operational and requirements specifications and quality standards.
• Development of new products, techniques, systems or processes as may be required for servicedelivery.
• Developing innovative methods to increase the utility of existing products and processes.
• Working with suppliers to troubleshoot, log, manage and resolve issues.
• Effective documentation of findings, including accurately writing up findings.
• Creating documentation for new products. (User and Technical)

Midrand

Responsible for reoccurring fault investigation, Network Design and Scoping, Infrastructure analysis, Product development and training. Responsibilities: Product development – Work with OSS/BSS, Infrastructure and support teams to meet stakeholder and customer requirements for the Business Connect ZTP product suite.  Problem Management – Take ownership.

Vodaworld

Responsible for change control, scheduling and implementation of all Vodacom Business client requested changes on the MPLS network. Responsibilities: Implementation of new (non-commercial) changes and 2nd line troubleshooting.  Management and troubleshooting of the Vodacom business TACACS cluster (ACS v4.5 and v5).  Implementation of firewall changes to.

Midrand

Responsible for 1st line incident management of faults occurring on the EOH wireless and MPLS network.Responsibilities: 1st point of contact for the customer during service affecting incidents.  1st line network support and management of last mile vendors.  1st line firewall and VoIP support.

Johannesburg Area, South Africa

Responsible for 1st line incident management of faults affecting Platinum SLA MWEB customers. Responsibilities:  1st point of contact for the customer during service affecting incidents.  1st line network support and management of last mile vendors.  1st line Astaro and MIG firewall support

Responsible for monitoring and fault assignment to vendors and internal teams. Responsibilities: Circuit testing with Last mile vendors.  Trouble ticket logging and tracking.  Customer feedback and support.

Ccna, System, Networking, And Lan/Wan Management/Manager

Higcse, Maths , Art , Computer Science , Biology , Spanish , Business Studies