Mobile Client Care Services
Current- Setup, configure, troubleshoot and repair over 2,000 desktop workstations and laptop PC’s across the Southeast Michigan AT&T region. Maintain and troubleshoot in-house software packages
- Restore lost data on re-imaged PC’s
- Assist with large scale projects and deployments of new PC’s across AT&T account
- Oversee projects and work loads in the Southfield site
- Remote access PC’s to perform troubleshooting, software work and set ups of new PC’s
- Use desktop tools to diagnose PC’s, such as, ERD Commander, WINPE, Norton System works and other batch file tools along with tools to recover data loss