Angelo Edwards Email & Phone Number

United Kingdom

Following a wider team restructure, I successfully merged BDD Support and Internal Communications into one team; Directorate Support.Key achievements:- From a longlist of 560+ nominated colleagues, shortlisted for the RSK Connect Champion Award at the RSK People Awards 2024- Streamlined all processes within the team, creating documents and presentations.

Promoted from Internal Communications Consultant to manage two departments within the wider team; BDD Support and Internal Communications.- Learned all about the BDD Support team in order to manage this department affectively- Played an active role in a disciplinary process- Conducted interviews- Conducted PDRs- Wrote two strategies for the teams to follow.

Helsby, England, United Kingdom

- Engaging colleagues within our Direct Sales team and the wider directorate to share their good news stories across the wider organisation via our intranet- Designing and delivering training for our intranet- E-learning module design using Adapt Builder- Assisting colleagues with the design and build of their pages on our intranet- Being the first point.

United Kingdom

I have played numerous roles during my time with both murder mystery companies. I have played the murderer, the murdered and neither of the two! I have played a variety of parts, from a surly cameraman who hates Hollywood types but is in love with the lead actor, to a town councilor who chairs an appreciation society for a local pirate. I assist with the.

United Kingdom

I have played numerous roles during my time with both murder mystery companies. I have played the murderer, the murdered and neither of the two! I have played a variety of parts, from a surly cameraman who hates Hollywood types but is in love with the lead actor, to a town councilor who chairs an appreciation society for a local pirate. I assist with the.

London, England, United Kingdom

- Creating engaging content for our social media channels to promote the Walsingham Support brand and creating analytical reports to show how we have grown on these channels- Creating engaging news items for our website- Designing a new website from scratch- Updating and rebuilding our staff intranet- Advanced user of Canva, used for numerous design.

I was responsible for logging customer alteration requests on our Housing Management System when received and distributing these as cases to colleagues within the team; checking our customers' eligibility for a customer alteration to make a decision on whether they can proceed; referred cases to our surveyors for their professional opinion on whether we.

• I was responsible for working with third parties to plan, co-ordinate and execute procured services, ensuring customers receive a client-centred, high quality service. My key Training & Development achievements were:
• Supported existing team members from induction by delivering learning and training interventions relating to IT and Systems, Processes, Induction, Customer Service, delivered as 1-2-1 coaching, small-large group.
• Implemented the department ‘communication blueprint’ – an agreed method of working which was rolled out to other teams to improve the communication between departments, which has resulted in an audit-friendly.
• Trained a new starter to the organisation.

Wolverhampton, United Kingdom

• My key Training & Development achievements were:
• Designated Induction Trainer – Onboarding (Company Induction Day), followed by local training and coaching in Customer Service, Call Centre Skills, IT & Systems, Soft Skills (Time Management, Achieving Targets.
• I was targeted to ensure new starters achieved a pass in their 6-month probation and that they displayed competence in their role in line with performance targets and providing feedback to Team Managers on learner.
• Responsible for ongoing skills development beyond Probation – Floor-walking, supporting staff within all aspects of their role, deskside coaching, troubleshooting for new starters/other departments, representing the.

Birmingham, United Kingdom

• Volunteer recruitment, which involves processing DBS forms, acquiring references, arranging training, planning and organising short-listing and interviews.
• Planning and organising staff applicant short-listings and interviews.
• Planning and organising meetings.
• Maintaining staff and volunteer databases.Achievements: Restructuring and maintaining the volunteer recruitment process to a higher standard of efficiency. We also won the in-house award for the Best Team providing a.

Wolverhampton, United Kingdom

• Diary management.
• Resolving customer enquiries over the telephone and in store.
• Pre-testing and contact lens teaches.
• Dispensing contact lens and single vision, bifocal and varifocal lenses.Achievements:
• Maintaining consistently high sales targets.
• Training new members of staff.

Wrexham

Providing advice, support and information to callers with a drug/alcohol and/or mental health concern.Achievements: Level Three Award in First Line Management, which was funded by management.