Angelo Leclerc Email & Phone Number

Victoria, Australia

Lead teams in quantifying commercial/ domestic disaster recovery work and ensuring quality, timely and cost effective completion of restoration. These works include:- Inspection of damaged property and provide detailed competitive quotation for restoration.- Provide expert opinion regarding restoration costs for matters involving mould, fire, water escape.

Investigate cause of damage or loss, quantify repair work, prepare detailed scopes of works and the repair method recommendations (primarily large losses). Negotiate cost and manage repairers to ensure quality, timeliness and cost effective completion of repairs. Provide detailed assessment reports and regular updates on developments/progress of claims..

This role provided loss assessing services, heavily focused on customer service delivery including face-to-face detailed on site meetings with customers, insurance company representatives, builders and suppliers where I was required to:- Clarify the circumstances surrounding the loss and cause; and verify loss/ damage- Scope and quantify the work required.

Conduct circumstance investigations pursuant to the requirements of various insurance companies in the areas of motor, home and general liability where I was required to:- Obtain comprehensive written statements from claimants and various witnesses.- Provide accurate recommendations on the circumstances of a claim or insurance matter.- Prepare report and.

Coordinate and lead the fraud control team and give expert advice to front line claims staff through: - Review files using a risk matrix to identify the potential for fraud.- Conduct circumstance investigations, including the completion of claimant and witness statements (Internal Investigator).- Provide instruction to investigators to determine the.

I coordinated and led a multi-disciplinary team in the finalisation of insurance claims and associated legal proceedings through:- Case load management that included the review staff files and settlement authorization.- Negotiate settlement of claims with the insured, third parties or seek recovery from relevant parties.- Monitor team performance through.

Water Damage Restoration & Mould Remediation

This has included specific restoration training in water damage (IICRC 500) and mould restoration (IICRC 520).

Project Management

This included a variety of staff management programs in the areas of ‘Leading Teams’, ‘People and Project Management’.

Certificate Iv, Fraud Investigations

This qualification provided knowledge and skills in the areas of the data collection (formal interview and witness statement techniques).